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2007/11/06 16:41
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claude-antoine.zarate
Joined: 2007/11/06
Messages: 6
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2007/11/06 18:05
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Jick
Joined: 2005/04/29
Messages: 2880
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HI Claude-Antoine,
I am so sorry about the problem. May I know whether your installation was made by running VP Suite installer or BP-VA installer? I am going to send you a patch that fixes the problem.
Best regards,
Jick
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Visual Paradigm International Ltd.
http://www.visual-paradigm.com
Build Quality Applications Faster, Better and Cheaper |
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2007/11/06 18:09
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claude-antoine.zarate
Joined: 2007/11/06
Messages: 6
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I installed the software using an .exe file (Business_Process_Visual_ARCHITECT_Windows_2_1_20070815.exe),
and then upgraded it using BPVA Update2.1
I'm then waiting for your patch.
Regards,
Claude-Antoine
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2007/11/06 18:42
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Jick
Joined: 2005/04/29
Messages: 2880
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2007/11/06 20:50
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claude-antoine.zarate
Joined: 2007/11/06
Messages: 6
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Hi Jick,
the patch has no effect on the project.
I open my project with the patch, and nothing was fixed.
I tried to draw new lanes, but the trouble is still here.
I tried to "Repair Project" but it did not work.
Do you want me to send you a sample of my project ?
Regards,
Claude-Antoine
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2007/11/07 09:55
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Jick
Joined: 2005/04/29
Messages: 2880
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2007/11/07 16:48
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claude-antoine.zarate
Joined: 2007/11/06
Messages: 6
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2007/11/07 16:54
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Jick
Joined: 2005/04/29
Messages: 2880
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Hello Claude-Antoine,
The resize problem could be caused by a bug in earlier build. As I have noticed your project has only 1 diagram. I guess it is not a complete one, right? Could you send me your complete project, and let us fix the pool size for you?
Best regards,
Jick
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Visual Paradigm International Ltd.
http://www.visual-paradigm.com
Build Quality Applications Faster, Better and Cheaper |
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2007/11/07 16:57
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claude-antoine.zarate
Joined: 2007/11/06
Messages: 6
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OK, i just sent you the complete project.
Regards,
Claude-Antoine
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2007/11/07 18:01
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Jick
Joined: 2005/04/29
Messages: 2880
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Hi Claude-Antoine,
We've received your project. When it is fixed, we'll let you know.
Best regards,
Jick
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Visual Paradigm International Ltd.
http://www.visual-paradigm.com
Build Quality Applications Faster, Better and Cheaper |
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2007/11/08 05:33
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arturK
Joined: 2006/11/23
Messages: 85
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Hi Jick,
I am experiencing the same problem. Moreover, when I assign any child element to a pool, it is not then possible to resize the pool.
Best regards, Artur
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2007/11/08 10:34
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Jick
Joined: 2005/04/29
Messages: 2880
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Hi Artur and other users,
We are so sorry for this problem. We are going to release a hotfix within this few days which fixes the resize problem completely.
Artur, if your problem is about unable to resize, the above patch should help. If the problem is about the mismatch of length between lane and pool, the fix is not yet ready. We are now fixing it. I will post here (reply this thread) when the fix is available.
Once again, sorry for any inconveniences the problem may cause you.
Best regards,
Jick
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Visual Paradigm International Ltd.
http://www.visual-paradigm.com
Build Quality Applications Faster, Better and Cheaper |
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2007/11/08 14:09
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arturK
Joined: 2006/11/23
Messages: 85
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Hi Jick,
Thank you for quick answer. Will the patch work with other VP products ?
Best regards, Artur
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2007/11/08 15:18
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Jick
Joined: 2005/04/29
Messages: 2880
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2007/11/08 21:11
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claude-antoine.zarate
Joined: 2007/11/06
Messages: 6
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The patch works perfectly,
thanks a lot for your reactivity,
Claude-Antoine
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