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Forum Index -> Business Process Visual ARCHITECT (BP-VA)
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imkal0


Joined: 2006/10/10
Messages: 32

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Hi All,

We been upgrading to version 2.2 and the latest update but it seems that when opening one of our diagram, some activities and events are kind of greyed and can't be dissociated from the group they are in. I mean I can't select them separately from the group.

Is that a known issue?? Some specific reason behind this behaviour?


Thanks and have a nice day
Patrice
 
LilianWong


Joined: 2008/02/22
Messages: 587

Offline

Hi Patrice,

Thank you for your message. Would you mind send your project file to us to take a look?

If there are any enquiries, please feel free to contact me.

Best regards,
Lilian Wong
 
imkal0


Joined: 2006/10/10
Messages: 32

Offline

Hi Lillian,

I've sent the file through mail to the support-Team. I've also noticed that when drag dropping a selection of multiples items on a new group, the items become invisible while the flows remain visible. If i'm doing this one item at a time, it works fine.


Thanks and have a nice day
Patrice
 
imkal0


Joined: 2006/10/10
Messages: 32

Offline

Hi Lillian,

I've sent the file through mail to the support-Team. I've also noticed that when drag dropping a selection of multiples items on a new group, the items become invisible while the flows remain visible. If i'm doing this one item at a time, it works fine.


Thanks and have a nice day
Patrice
 
imkal0


Joined: 2006/10/10
Messages: 32

Offline

Hi,

Did you receive the poject? an you reproduce the issue?


Thanks and have a nice day
Patrice
 
Jick


Joined: 2005/04/29
Messages: 2880

Offline

Hi Patrice,

We haven't receive your project file yet. Where did you send to? support-team@visual-paradigm.com? Could you resend that to support@visual-paradigm.com, or to my personal Email address:
jick@visual-paradigm.com

I will help you to follow up this problem.

If there's anything else I can help you with please also let me know.

Best regards,
Jick

Visual Paradigm International Ltd.
http://www.visual-paradigm.com

Build Quality Applications Faster, Better and Cheaper
 
imkal0


Joined: 2006/10/10
Messages: 32

Offline

Hi Jick,

did you finally receive it?


Thanks and have a nice day
Patrice
 
Jick


Joined: 2005/04/29
Messages: 2880

Offline

No, we didn't. Please try create a support ticket at:
http://www.visual-paradigm.com/support/technicalsupport.jsp

Visual Paradigm International Ltd.
http://www.visual-paradigm.com

Build Quality Applications Faster, Better and Cheaper
 
 
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