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2008/05/14 15:40
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Talal
Joined: 2008/05/14
Messages: 3
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Hi,
I want to know if there is a way to use my Visual Paradigm 6.0 Licesnce
with Visual Paradigm 6.2 ??
Best Regards,
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2008/05/15 09:35
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LilianWong
Joined: 2008/02/22
Messages: 713
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Hi Talal,
Thanks for your post. You cannot use the license key for version 6.0 in the version 6.2 products since the license key and the product are required to be compatible, i.e. version 6.2 product needs the license key for version 6.2.
BTW, it seems that you have raised a similar question in our ticket system, you can check your ticket as well (please correct me if I'm wrong).
If there are any further inquiries, please do not hesitate to contact me again.
Best regards,
Lilian Wong
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2008/05/15 12:11
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Talal
Joined: 2008/05/14
Messages: 3
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hi Lilian,
Thank you so much for assisting.
So shall I purchase another license key or i can update my current licesnse because i bought 4 license keys for 6.0 ??
I need your advice in another thing>>I wonder if there is any critical different between (6.0 and 6.2) does versions 6.2 have more features than 6.2 shall I need to update my 6.0 to 6.2
By the way i didn't raise any question regarding ticket
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2008/05/15 15:20
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LilianWong
Joined: 2008/02/22
Messages: 713
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2008/05/20 10:28
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LilianWong
Joined: 2008/02/22
Messages: 713
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Hi Talal,
Thanks for your reply in my private message. This issue will be followed up in our ticket system. You should receive an email sent by cs-team@visual-paradigm.com and you can respond by logging into our ticket system or by replying that email.
BTW, the email is sent to the mail address you provided in my private message. If you do not receive the email, it is possible that the security settings of your email program are preventing our email from being delivered to you. Please find it from the junk or trash folders.
If there is anything I can help, please feel free to contact me again.
Best regards,
Lilian Wong
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