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2007/11/30 00:06
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arturK
Joined: 2006/11/23
Messages: 85
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Hi,
We're experiencing problems with Commit OR Update actions (depending on the machine). On some machines Commit works, but update does not show anything in the change window. On other machines Update works but there's no chance to Commit anything. It causes also certain problems with uncontrolled ovverriding.
Is it a known problem ? If it is, how can we workaround it ?
Kind regards, Artur
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2007/11/30 16:46
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Rain
Joined: 2005/04/29
Messages: 711
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Dear arturK,
Would you mind tell me more details about your problem? Can you send me the vp.log file from the bin folder of Teamwork Server and your client to have a look? Thanks in advance!
Best regards,
Rain
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2007/11/30 22:49
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arturK
Joined: 2006/11/23
Messages: 85
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Hi Rain,
I cannot tel you more than I did before. There's simply nothing within Commit / Update window when trying to exchange data between client & server (the window looks like disabled with no information within the sync-view).
Please find the log file taken from my machine (Update option is not working).
Kind regards, Artur
| Description |
Client log file |
Download
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| Filesize |
1038 kb
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| Downloaded: |
119 time(s) |
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2007/11/30 23:03
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arturK
Joined: 2006/11/23
Messages: 85
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Server logs.
| Description |
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Download
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| Filesize |
461 kb
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| Downloaded: |
55 time(s) |
| Description |
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Download
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| Filesize |
2067 kb
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73 time(s) |
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2007/12/04 22:36
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arturK
Joined: 2006/11/23
Messages: 85
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Hello,
May I ask for any response ?
Kind regards, Artur
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2007/12/05 14:33
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Rain
Joined: 2005/04/29
Messages: 711
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Dear arturK ,
Sorry for my late response. I would like to have an online meeting with you to diagnose the problem. May I know when you will available to have the meeting?
Best regards,
Rain
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2007/12/05 19:52
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arturK
Joined: 2006/11/23
Messages: 85
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Hello Rain,
Please let me know what time is convinient to you.
Kind regards, Artur
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2007/12/05 21:29
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Rain
Joined: 2005/04/29
Messages: 711
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Hello arturK,
How about 6. Dec 9:00 AM UTC?
Best regards,
Rain
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2007/12/07 04:57
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arturK
Joined: 2006/11/23
Messages: 85
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Helo Rain,
I am sorry for not responding earlier. We're very busy at the moment so I cannot find any time for online meeting. I'll be available on Monday form 9 -12 GMT + 01
Is it ok with you ?
Kind regards, Artur
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2007/12/10 11:20
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Rain
Joined: 2005/04/29
Messages: 711
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Hello arturK,
I may have some difficulties to have meeting at 9-12 GMT on 12. Dec. How about we have the meeting around 3pm GMT on 12. Dec (today)?
Thanks.
Rain
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2007/12/10 17:23
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arturK
Joined: 2006/11/23
Messages: 85
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Hello Rain,
I am sorry but I have a meeting starting at 2PM booked for 3-4 hours.
Kind regards, Artur
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2007/12/10 22:17
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Rain
Joined: 2005/04/29
Messages: 711
Offline
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Dear arturK,
How about around 3pm GMT on 11. Dec?
Best regards,
Rain
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2007/12/11 22:29
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arturK
Joined: 2006/11/23
Messages: 85
Offline
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Hi Rain,
Sorry for late response. I am available right now.
Kind regards, Artur
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2007/12/12 16:31
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Rain
Joined: 2005/04/29
Messages: 711
Offline
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Dear arturK,
To reduce the communication problem, can we schedule a fixed time to have the meeting? May I know when you will available?
Best regards,
Rain
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2007/12/12 16:36
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arturK
Joined: 2006/11/23
Messages: 85
Offline
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Dear Rain,
How about today at 2PM GMT ?
Kind regrds, Artur
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