# Bug Reports **URL:** https://forums.visual-paradigm.com/c/bug-reports/10.md [Latest](https://forums.visual-paradigm.com/latest.md) · [Categories](https://forums.visual-paradigm.com/categories.md) · [Tags](https://forums.visual-paradigm.com/tags.md) --- ## [Application name in macOS dock](https://forums.visual-paradigm.com/t/application-name-in-macos-dock/21647)
**Author:** [@KDean](https://forums.visual-paradigm.com/u/KDean)\ **Replies:** 4\ **Last updated:** [November 12, 2026, 2:26pm UTC](https://forums.visual-paradigm.com/t/application-name-in-macos-dock/21647 "2026-11-12T14:26:10Z")
When I hover over the VP icon in the macOS dock, I get “JavaApplicationStub” instead of “Visual Paradigm”. The name shows up correction in Activity Monitor, though. --- ## [macOS editor key bindings not working](https://forums.visual-paradigm.com/t/macos-editor-key-bindings-not-working/22882)
**Author:** [@KDean](https://forums.visual-paradigm.com/u/KDean)\ **Replies:** 3\ **Last updated:** [November 12, 2026, 2:24pm UTC](https://forums.visual-paradigm.com/t/macos-editor-key-bindings-not-working/22882 "2026-11-12T14:24:34Z")
The editor key bindings for macOS (Command-A, C, X, V) aren’t working. To copy text, I have to use Ctrl-C; same for the rest. I have confirmed that the key bindings are properly setup in the preferences. I’m using versi… --- ## [Saving to .vpd doesn't work](https://forums.visual-paradigm.com/t/saving-to-vpd-doesnt-work/22831)
**Author:** [@Petr\_Havel](https://forums.visual-paradigm.com/u/Petr_Havel)\ **Replies:** 1\ **Last updated:** [October 8, 2026, 2:37am UTC](https://forums.visual-paradigm.com/t/saving-to-vpd-doesnt-work/22831 "2026-10-08T02:37:15Z")
Stored .vpd file is empty. Did anybody tested it before releasing to the production?? assets\_data.json contains this: {} Each time, regardless of what is in the content … And the console is full of errors: app.min.js… --- ## [Formatting Note on sequence diagram](https://forums.visual-paradigm.com/t/formatting-note-on-sequence-diagram/22754)
**Author:** [@KenGarlington](https://forums.visual-paradigm.com/u/KenGarlington)\ **Replies:** 3\ **Last updated:** [August 4, 2026, 2:56am UTC](https://forums.visual-paradigm.com/t/formatting-note-on-sequence-diagram/22754 "2026-08-04T02:56:33Z")
I need to use Cambria Regular 11 font for all the text on a sequence diagram. However, every time I create or edit a Note in a sequence diagram, it uses the built-in default font. I have tried every combination of the Se… --- ## [Why loginning from google doesnt work](https://forums.visual-paradigm.com/t/why-loginning-from-google-doesnt-work/22746)
**Author:** [@Damir\_Evloev](https://forums.visual-paradigm.com/u/Damir_Evloev)\ **Replies:** 1\ **Last updated:** [June 22, 2026, 5:47am UTC](https://forums.visual-paradigm.com/t/why-loginning-from-google-doesnt-work/22746 "2026-06-22T05:47:29Z")
I want to log in by pressing buttom “Google” and get nothing. I press other buttons an they work. Only Google dont. Fix it pls. --- ## [Unable to launch Visual Paradigm Community Edition Version: 16.1 Build number: 20200601](https://forums.visual-paradigm.com/t/unable-to-launch-visual-paradigm-community-edition-version-16-1-build-number-20200601/16117)
**Author:** [@Maurizio\_Marino](https://forums.visual-paradigm.com/u/Maurizio_Marino)\ **Replies:** 5\ **Last updated:** [May 20, 2026, 5:40am UTC](https://forums.visual-paradigm.com/t/unable-to-launch-visual-paradigm-community-edition-version-16-1-build-number-20200601/16117 "2026-05-20T05:40:19Z")
I’m using MacBook Pro 13’ 2018 with Catalina 10.15.5 I downloaded last CE version (20200601) but i have always this error: “Visual Paradigm.app” can’t be opened because Apple cannot check it for malicious software. Th… --- ## [Cyrillic characters display as ?????? in Postmania web interface (Visual Paradigm Server 18.0)](https://forums.visual-paradigm.com/t/cyrillic-characters-display-as-in-postmania-web-interface-visual-paradigm-server-18-0/22730)
**Author:** [@wwastana2023](https://forums.visual-paradigm.com/u/wwastana2023)\ **Replies:** 3\ **Last updated:** [May 20, 2026, 5:38am UTC](https://forums.visual-paradigm.com/t/cyrillic-characters-display-as-in-postmania-web-interface-visual-paradigm-server-18-0/22730 "2026-05-20T05:38:16Z")
Dear Visual Paradigm Support Team, We are experiencing an issue with Cyrillic character encoding in the Postmania web interface of our Visual Paradigm Server installation. Problem Description: When a team member creat… --- ## [Unable to open Application Options Window](https://forums.visual-paradigm.com/t/unable-to-open-application-options-window/22620)
**Author:** [@vvmalyshko](https://forums.visual-paradigm.com/u/vvmalyshko)\ **Replies:** 2\ **Last updated:** [November 18, 2025, 3:42pm UTC](https://forums.visual-paradigm.com/t/unable-to-open-application-options-window/22620 "2025-11-18T15:42:08Z")
Windows 10 + Visual Paradigm Community Edition 17.3 (Build 20251142) Start → Window → Application Options → none === \[2025/11/17 08:42:02\] \[message\] Exception in thread “AWT-EventQueue-0” \[2025/11/17 08:42:02\] \[message\] … --- ## [Visual Studio integration - extension not working](https://forums.visual-paradigm.com/t/visual-studio-integration-extension-not-working/22607)
**Author:** [@seannam](https://forums.visual-paradigm.com/u/seannam)\ **Replies:** 0\ **Last updated:** [October 21, 2025, 7:40pm UTC](https://forums.visual-paradigm.com/t/visual-studio-integration-extension-not-working/22607 "2025-10-21T19:40:58Z")
Our team tried using the visual paradigm extension on visual studio to do roundtrip updating from UML class diagrams to C# code. We got it working for some time, though we found the extension to be pretty brittle - speci… --- ## [VP 17.3 Confluence Integration](https://forums.visual-paradigm.com/t/vp-17-3-confluence-integration/22600)
**Author:** [@florian.zedler](https://forums.visual-paradigm.com/u/florian.zedler)\ **Replies:** 1\ **Last updated:** [September 19, 2025, 5:45am UTC](https://forums.visual-paradigm.com/t/vp-17-3-confluence-integration/22600 "2025-09-19T05:45:34Z")
Hi there, my current build of VP is: 17.3 (20250906) I have integrated our Confluence to Visual Paradigm and found a few flaws and possible fixes. Bug 1: Not all pages in a space are listed: It seems like some pages… --- ## [Removing "hidden" tagged values for a stereotype](https://forums.visual-paradigm.com/t/removing-hidden-tagged-values-for-a-stereotype/22538)
**Author:** [@KenGarlington](https://forums.visual-paradigm.com/u/KenGarlington)\ **Replies:** 11\ **Last updated:** [August 25, 2025, 6:26pm UTC](https://forums.visual-paradigm.com/t/removing-hidden-tagged-values-for-a-stereotype/22538 "2025-08-25T18:26:52Z")
I defined a custom stereotype for a Block with tagged values “defined by” and “required”. I later added a third tagged value, “Aliases,” and edited the other two tagged values so that they would start with an uppercase l… --- ## [Continuously saving the model](https://forums.visual-paradigm.com/t/continuously-saving-the-model/12764)
**Author:** [@Anonymous](https://forums.visual-paradigm.com/u/Anonymous)\ **Replies:** 8\ **Last updated:** [July 19, 2025, 5:14am UTC](https://forums.visual-paradigm.com/t/continuously-saving-the-model/12764 "2025-07-19T05:14:49Z")
--- ## [Round image placeholders aren't working](https://forums.visual-paradigm.com/t/round-image-placeholders-arent-working/22473)
**Author:** [@socialstreets](https://forums.visual-paradigm.com/u/socialstreets)\ **Replies:** 1\ **Last updated:** [July 17, 2025, 2:22am UTC](https://forums.visual-paradigm.com/t/round-image-placeholders-arent-working/22473 "2025-07-17T02:22:10Z")
I’m using a family tree template that has circular image placeholders but when I drag an image into it, it embeds as a square image. How can get my images to fit the round image placeholders? --- ## [Cannot Generate Any Diagram From Any Python File](https://forums.visual-paradigm.com/t/cannot-generate-any-diagram-from-any-python-file/22459)
**Author:** [@zy89174](https://forums.visual-paradigm.com/u/zy89174)\ **Replies:** 1\ **Last updated:** [July 17, 2025, 2:02am UTC](https://forums.visual-paradigm.com/t/cannot-generate-any-diagram-from-any-python-file/22459 "2025-07-17T02:02:13Z")
Hi everyone, I am unable to generate any kind of diagram for any kind of python file. Case 1, My Full Project I am trying to reverse Files Link: https://drive.google.com/uc?export=download&id=1sDkVEok1npn7F\_VaBpjF5zFq… --- ## [Fact diagram - is not showing the “Terms” definition](https://forums.visual-paradigm.com/t/fact-diagram-is-not-showing-the-terms-definition/22048)
**Author:** [@Robert5](https://forums.visual-paradigm.com/u/Robert5)\ **Replies:** 3\ **Last updated:** [June 20, 2025, 3:32am UTC](https://forums.visual-paradigm.com/t/fact-diagram-is-not-showing-the-terms-definition/22048 "2025-06-20T03:32:59Z")
How to show Term definition on the Fact diagram? --- ## [Can't open .vpd files](https://forums.visual-paradigm.com/t/cant-open-vpd-files/21963)
**Author:** [@VaggelisMitrogiannis](https://forums.visual-paradigm.com/u/VaggelisMitrogiannis)\ **Replies:** 5\ **Last updated:** [May 14, 2025, 10:34am UTC](https://forums.visual-paradigm.com/t/cant-open-vpd-files/21963 "2025-05-14T10:34:23Z")
Hello, Today I tried opening some .vpd files on Viusal Paradigm Online and I couldn’t. Note that the files have been all opening normally until yesterday evening and I even tried some older versions that I had saved on … --- ## [VP Error On Ubuntu](https://forums.visual-paradigm.com/t/vp-error-on-ubuntu/21614)
**Author:** [@Carlos\_Novoa\_Santos](https://forums.visual-paradigm.com/u/Carlos_Novoa_Santos)\ **Replies:** 2\ **Last updated:** [April 9, 2025, 7:29am UTC](https://forums.visual-paradigm.com/t/vp-error-on-ubuntu/21614 "2025-04-09T07:29:27Z")
I have VP 17.2 installed on Ubuntu. It works but I can’t use it because the font size of the menus and system options won’t allow me to. How can I solve this problem? I attach the image of the VP system next to the GMAI… --- ## [Error Installing Visual Paradigm 17.2](https://forums.visual-paradigm.com/t/error-installing-visual-paradigm-17-2/21198)
**Author:** [@jajao\_pinheiro](https://forums.visual-paradigm.com/u/jajao_pinheiro)\ **Replies:** 4\ **Last updated:** [October 29, 2024, 3:06pm UTC](https://forums.visual-paradigm.com/t/error-installing-visual-paradigm-17-2/21198 "2024-10-29T15:06:08Z")
I’m trying to install visual paradigm. However when i open the installer i allways get the error message: Couldn’t load main class. Log: C:\\Users\\JoãoFilipe(1190722)\\AppData\\Local\\Temp\\i4j\_nlog\_14.log Once i open the… --- ## [Can't Copy Paste Swimlanes in Visual Paradigm Standard](https://forums.visual-paradigm.com/t/cant-copy-paste-swimlanes-in-visual-paradigm-standard/21191)
**Author:** [@meadmin](https://forums.visual-paradigm.com/u/meadmin)\ **Replies:** 1\ **Last updated:** [October 18, 2024, 6:37am UTC](https://forums.visual-paradigm.com/t/cant-copy-paste-swimlanes-in-visual-paradigm-standard/21191 "2024-10-18T06:37:16Z")
When I choose to add a swimlane to a Business Process model, I enter the name of the swimlane as the same name that I put into another diagram (the name is “Parent”). I expected to be prompted to reference the existing s… --- ## [Action aborted since the current file already in use](https://forums.visual-paradigm.com/t/action-aborted-since-the-current-file-already-in-use/21055)
**Author:** [@Alioune](https://forums.visual-paradigm.com/u/Alioune)\ **Replies:** 0\ **Last updated:** [August 1, 2024, 6:28pm UTC](https://forums.visual-paradigm.com/t/action-aborted-since-the-current-file-already-in-use/21055 "2024-08-01T18:28:12Z")
Hi, I am trying to save a VP project onto a storage attached to my network but I am facing some trouble. An error message displays each time I try to save the project in a folder located in the storage mentionning “Acti… --- ## [Not able to login via Google](https://forums.visual-paradigm.com/t/not-able-to-login-via-google/21020)
**Author:** [@sia](https://forums.visual-paradigm.com/u/sia)\ **Replies:** 1\ **Last updated:** [July 18, 2024, 2:18am UTC](https://forums.visual-paradigm.com/t/not-able-to-login-via-google/21020 "2024-07-18T02:18:55Z")
I’m not able to log in with my google to my Visual Paradigm Online workspace . The error says “Invalid email/password (AK006)”.I need the diagrams i made there urgently but i dont know how to fix that? --- ## [Can no longer open VPOnline project in desktop](https://forums.visual-paradigm.com/t/can-no-longer-open-vponline-project-in-desktop/18199)
**Author:** [@zamboni](https://forums.visual-paradigm.com/u/zamboni)\ **Replies:** 7\ **Last updated:** [June 20, 2024, 7:19am UTC](https://forums.visual-paradigm.com/t/can-no-longer-open-vponline-project-in-desktop/18199 "2024-06-20T07:19:16Z")
About 1 month ago I saved my project from the desktop app and checked it back in / committed it to VPOnline. This was all done in VPP17.1. This is the only project I have in VPOnline and the desktop app normally opens th… --- ## [Unable to log in via Google](https://forums.visual-paradigm.com/t/unable-to-log-in-via-google/20921)
**Author:** [@Oleksii\_Zhukov](https://forums.visual-paradigm.com/u/Oleksii_Zhukov)\ **Replies:** 2\ **Last updated:** [June 7, 2024, 9:23am UTC](https://forums.visual-paradigm.com/t/unable-to-log-in-via-google/20921 "2024-06-07T09:23:29Z")
I’m not able to log in to my Visual Paradigm Online workspace via google. The error says “Invalid email/password (AK006)”, however I didn’t type password/email because it is login via Google. It would be awful if my work… --- ## [Output file from parsing source code does not exist](https://forums.visual-paradigm.com/t/output-file-from-parsing-source-code-does-not-exist/17700)
**Author:** [@dmcamens](https://forums.visual-paradigm.com/u/dmcamens)\ **Replies:** 4\ **Last updated:** [April 18, 2024, 11:33am UTC](https://forums.visual-paradigm.com/t/output-file-from-parsing-source-code-does-not-exist/17700 "2024-04-18T11:33:57Z")
Hello, I am trying to reverse engineer C++ code on Windows 10 and I’m getting this error. Reason : Output file from parsing source code does not exist. C:\\Users\\dcamen1a\\AppData\\Roaming\\VisualParadigm\\tmp\\irTemp2056… --- ## [Cant open saved project gett error TW0003](https://forums.visual-paradigm.com/t/cant-open-saved-project-gett-error-tw0003/18488)
**Author:** [@srecko\_radivojevic](https://forums.visual-paradigm.com/u/srecko_radivojevic)\ **Replies:** 1\ **Last updated:** [April 10, 2024, 9:18am UTC](https://forums.visual-paradigm.com/t/cant-open-saved-project-gett-error-tw0003/18488 "2024-04-10T09:18:52Z")
Hi, I spent 5h making flowchart and saved it to my desktop for easy find. Later when i wanted to check it once more before sending it i get error code “your project doesnt belong to the currenty logged-in server.erro… --- ## [Not enough space for commit error](https://forums.visual-paradigm.com/t/not-enough-space-for-commit-error/18445)
**Author:** [@shreya\_desai](https://forums.visual-paradigm.com/u/shreya_desai)\ **Replies:** 2\ **Last updated:** [March 7, 2024, 6:37am UTC](https://forums.visual-paradigm.com/t/not-enough-space-for-commit-error/18445 "2024-03-07T06:37:15Z")
I’m working on a project using teamwork client and when me or my team members try to commit changes, we get an error saying there’s not enough space for the commit available but when I checked VP online I see that we’ve … --- ## [Cannot publish projects with web diagrams](https://forums.visual-paradigm.com/t/cannot-publish-projects-with-web-diagrams/18405)
**Author:** [@andreass](https://forums.visual-paradigm.com/u/andreass)\ **Replies:** 1\ **Last updated:** [February 9, 2024, 3:25pm UTC](https://forums.visual-paradigm.com/t/cannot-publish-projects-with-web-diagrams/18405 "2024-02-09T15:25:01Z")
Hello, it seems that the ProjectPublisher.bat doesn’t work, when publishing Project containing web diagrams, it opens the project, but then gives the error “Missing Workspace”. Additionally if i publish using the norma… --- ## [Reverse engineer xsd schema - xs:choice relationships are dropped](https://forums.visual-paradigm.com/t/reverse-engineer-xsd-schema-xs-choice-relationships-are-dropped/18394)
**Author:** [@flavius](https://forums.visual-paradigm.com/u/flavius)\ **Replies:** 1\ **Last updated:** [February 7, 2024, 10:17am UTC](https://forums.visual-paradigm.com/t/reverse-engineer-xsd-schema-xs-choice-relationships-are-dropped/18394 "2024-02-07T10:17:11Z")
I’m importing a rather big xsd schema, split across files, etc. Almost everything works, except one thing so far: in the above image, the class at the bottom “Nutzdaten”, and respectively “NutzdatenCType” should allo… --- ## [Updated Teamwork Server - backup.bat stopped working](https://forums.visual-paradigm.com/t/updated-teamwork-server-backup-bat-stopped-working/18382)
**Author:** [@jeanpluzo](https://forums.visual-paradigm.com/u/jeanpluzo)\ **Replies:** 7\ **Last updated:** [February 1, 2024, 11:08am UTC](https://forums.visual-paradigm.com/t/updated-teamwork-server-backup-bat-stopped-working/18382 "2024-02-01T11:08:38Z")
Hi everyone, last week I noticed there was a new Teamwork Server (TS) version (20240101). I did not see a changelog but I went and downloaded the .zip file anyway. I updated the server and all seemed fine. Logged in to … --- ## [When mouse is over any shape in any diagram, the suggestions surrounding that shape disappear before the mouse can reach them](https://forums.visual-paradigm.com/t/when-mouse-is-over-any-shape-in-any-diagram-the-suggestions-surrounding-that-shape-disappear-before-the-mouse-can-reach-them/18375)
**Author:** [@dncarac](https://forums.visual-paradigm.com/u/dncarac)\ **Replies:** 9\ **Last updated:** [January 30, 2024, 4:08am UTC](https://forums.visual-paradigm.com/t/when-mouse-is-over-any-shape-in-any-diagram-the-suggestions-surrounding-that-shape-disappear-before-the-mouse-can-reach-them/18375 "2024-01-30T04:08:57Z")
As you know, when you are drawing in a diagram, the shapes are surrounded by suggested actions when the mouse is over that shape. I used to be able to move the mouse over any of those suggestions and perform that drawin… [Next page](https://forums.visual-paradigm.com/c/bug-reports/10.md?page=1)