Eclipse integration windows, "Open VP" does not appear

Hi,

I went throug the integration steps (Window -> IDE integration -> Eclipse integration …), selected the eclipse directory and clicked through the installer. However the integration does not seem to appear in eclipse.

Windows 10
Visual Paradigm 16.2
Eclipse 2020‑09

Any suggestions?

Hi Robin,

Thank you for your post and sorry about the problem. Could you give us your log file for checking? The log file can be exported from the About window (Help > About) of Visual Paradigm.

Best regards,
Jick Yeung

Hi Jick,

Thank you for your response! For some reason, I cannot upload the log file because I am a ‘new user’? Anyway, here is the copy paste:

[2020/09/27 23:27:14] [message] [Sun Sep 27 23:27:14 CEST 2020]: Start Visual Paradigm [VP]: 16.2 (20200904)
[2020/09/27 23:27:14] [message] Operating system: Windows 10 10.0 running on amd64
[2020/09/27 23:27:14] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/09/27 23:27:14] [message] User: Robin, language: nl
[2020/09/27 23:27:14] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/09/27 23:27:14] [message] Memory: current=247M, max=989M
[2020/09/27 23:27:18] [message] start startup getLicenseKey on 27-Sep-2020
[2020/09/27 23:27:18] [message] getLicenseKey in local …
[2020/09/27 23:27:18] [message] getLicenseKey from server …
[2020/09/27 23:27:18] [message] finish startup getLicenseKey
[2020/09/27 23:27:18] [message] getVerifiedLicenseKey: null; state=Installed
[2020/09/27 23:30:19] [message] start startup getLicenseKey on 27-Sep-2020
[2020/09/27 23:30:19] [message] getLicenseKey in local …
[2020/09/27 23:30:19] [message] finish startup getLicenseKey
[2020/09/27 23:31:03] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/09/27 23:36:41] [message] Cannot write to folder: C:\Program Files\Visual Paradigm 16.2 (Access is denied)
[2020/09/27 23:42:29] [message] Exit Visual Paradigm
[2020/09/27 23:42:31] [message] Saved project “.systemproject” to “C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2020/09/27 23:42:33] [message] System.exit: true
[2020/11/14 16:33:18] [message] [Sat Nov 14 16:33:17 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/11/14 16:33:18] [message] Operating system: Windows 10 10.0 running on amd64
[2020/11/14 16:33:18] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/11/14 16:33:18] [message] User: Robin, language: nl
[2020/11/14 16:33:18] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/11/14 16:33:18] [message] Memory: current=247M, max=989M
[2020/11/14 16:33:26] [message] start startup getLicenseKey on 14-Nov-2020
[2020/11/14 16:33:26] [message] getLicenseKey in local …
[2020/11/14 16:33:26] [message] finish startup getLicenseKey
[2020/11/14 16:33:45] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/11/14 16:34:02] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp
[2020/11/14 16:39:59] [message] Cannot write to folder: C:\Program Files\Visual Paradigm 16.2 (Access is denied)
[2020/11/16 12:24:00] [message] [Mon Nov 16 12:24:00 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/11/16 12:24:00] [message] [Mon Nov 16 12:24:00 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/11/16 12:24:00] [message] Operating system: Windows 10 10.0 running on amd64
[2020/11/16 12:24:00] [message] Operating system: Windows 10 10.0 running on amd64
[2020/11/16 12:24:00] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/11/16 12:24:00] [message] User: Robin, language: nl
[2020/11/16 12:24:00] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/11/16 12:24:00] [message] User: Robin, language: nl
[2020/11/16 12:24:00] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/11/16 12:24:00] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/11/16 12:24:00] [message] Memory: current=247M, max=989M
[2020/11/16 12:24:00] [message] Memory: current=247M, max=989M
[2020/11/16 12:24:05] [message] start startup getLicenseKey on 16-Nov-2020
[2020/11/16 12:24:05] [message] start startup getLicenseKey on 16-Nov-2020
[2020/11/16 12:24:05] [message] getLicenseKey in local …
[2020/11/16 12:24:05] [message] getLicenseKey in local …
[2020/11/16 12:24:05] [message] finish startup getLicenseKey
[2020/11/16 12:24:05] [message] finish startup getLicenseKey
[2020/11/16 12:24:19] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/11/16 12:24:32] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp
[2020/11/16 12:30:20] [message] Cannot write to folder: C:\Program Files\Visual Paradigm 16.2 (Access is denied)
[2020/11/16 13:27:39] [message] [Mon Nov 16 13:27:39 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/11/16 13:27:39] [message] Operating system: Windows 10 10.0 running on amd64
[2020/11/16 13:27:39] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/11/16 13:27:39] [message] User: Robin, language: nl
[2020/11/16 13:27:39] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/11/16 13:27:39] [message] Memory: current=247M, max=989M
[2020/11/16 13:27:40] [message] start startup getLicenseKey on 16-Nov-2020
[2020/11/16 13:27:40] [message] getLicenseKey in local …
[2020/11/16 13:27:40] [message] finish startup getLicenseKey
[2020/11/16 13:28:10] [message] Exit Visual Paradigm
[2020/11/16 13:28:12] [message] Saved project “.systemproject” to “C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2020/11/16 13:28:13] [message] System.exit: true
[2020/11/16 13:28:15] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/11/16 13:28:21] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp
[2020/11/16 13:33:16] [message] Exit Visual Paradigm
[2020/11/16 13:33:17] [message] Saved project “.systemproject” to “C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2020/11/16 13:33:18] [message] System.exit: true
[2020/11/29 18:20:52] [message] [Sun Nov 29 18:20:52 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/11/29 18:20:52] [message] [Sun Nov 29 18:20:52 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/11/29 18:20:52] [message] Operating system: Windows 10 10.0 running on amd64
[2020/11/29 18:20:52] [message] Operating system: Windows 10 10.0 running on amd64
[2020/11/29 18:20:52] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/11/29 18:20:52] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/11/29 18:20:52] [message] User: Robin, language: nl
[2020/11/29 18:20:52] [message] User: Robin, language: nl
[2020/11/29 18:20:52] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/11/29 18:20:52] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/11/29 18:20:52] [message] Memory: current=247M, max=989M
[2020/11/29 18:20:52] [message] Memory: current=247M, max=989M
[2020/11/29 18:20:56] [message] start startup getLicenseKey on 29-Nov-2020
[2020/11/29 18:20:56] [message] start startup getLicenseKey on 29-Nov-2020
[2020/11/29 18:20:56] [message] getLicenseKey in local …
[2020/11/29 18:20:56] [message] getLicenseKey in local …
[2020/11/29 18:20:56] [message] finish startup getLicenseKey
[2020/11/29 18:20:56] [message] finish startup getLicenseKey
[2020/11/29 18:21:48] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/11/29 18:21:57] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp
[2020/11/29 18:27:41] [message] Cannot write to folder: C:\Program Files\Visual Paradigm 16.2 (Access is denied)
[2020/11/29 18:31:12] [warning] Error in Attribute: -e-mail
[2020/11/29 23:07:30] [message] Exit Visual Paradigm
[2020/11/29 23:07:34] [message] Saved project “.systemproject” to “C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2020/11/29 23:07:36] [message] System.exit: true
[2020/12/14 22:43:54] [message] [Mon Dec 14 22:43:54 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/12/14 22:43:54] [message] Operating system: Windows 10 10.0 running on amd64
[2020/12/14 22:43:54] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/12/14 22:43:54] [message] User: Robin, language: nl
[2020/12/14 22:43:54] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/12/14 22:43:54] [message] Memory: current=247M, max=989M
[2020/12/14 22:43:56] [message] start startup getLicenseKey on 14-Dec-2020
[2020/12/14 22:43:56] [message] getLicenseKey in local …
[2020/12/14 22:43:56] [message] finish startup getLicenseKey
[2020/12/14 22:48:50] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/12/14 22:48:59] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp
[2020/12/14 22:54:32] [message] Cannot write to folder: C:\Program Files\Visual Paradigm 16.2 (Access is denied)
[2020/12/14 22:55:54] [message] Exit Visual Paradigm
[2020/12/14 22:55:56] [message] Saved project “.systemproject” to “C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2020/12/14 22:55:58] [message] System.exit: true
[2020/12/15 21:33:21] [message] [Tue Dec 15 21:33:21 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/12/15 21:33:21] [message] Operating system: Windows 10 10.0 running on amd64
[2020/12/15 21:33:21] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/12/15 21:33:21] [message] User: Robin, language: nl
[2020/12/15 21:33:21] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/12/15 21:33:21] [message] Memory: current=247M, max=989M
[2020/12/15 21:33:27] [message] start startup getLicenseKey on 15-Dec-2020
[2020/12/15 21:33:27] [message] getLicenseKey in local …
[2020/12/15 21:33:27] [message] finish startup getLicenseKey
[2020/12/15 21:33:50] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/12/15 21:34:13] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp
[2020/12/15 21:46:26] [message] Exit Visual Paradigm
[2020/12/15 21:46:28] [message] Saved project “.systemproject” to “C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2020/12/15 21:46:31] [message] System.exit: true
[2020/12/15 21:46:54] [message] [Tue Dec 15 21:46:54 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/12/15 21:46:54] [message] Operating system: Windows 10 10.0 running on amd64
[2020/12/15 21:46:54] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/12/15 21:46:54] [message] User: Robin, language: nl
[2020/12/15 21:46:54] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/12/15 21:46:54] [message] Memory: current=247M, max=989M
[2020/12/15 21:46:54] [message] [Tue Dec 15 21:46:54 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/12/15 21:46:54] [message] Operating system: Windows 10 10.0 running on amd64
[2020/12/15 21:46:54] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/12/15 21:46:54] [message] User: Robin, language: nl
[2020/12/15 21:46:54] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/12/15 21:46:54] [message] Memory: current=247M, max=989M
[2020/12/15 21:46:55] [message] start startup getLicenseKey on 15-Dec-2020
[2020/12/15 21:46:55] [message] getLicenseKey in local …
[2020/12/15 21:46:55] [message] finish startup getLicenseKey
[2020/12/15 21:46:55] [message] start startup getLicenseKey on 15-Dec-2020
[2020/12/15 21:46:55] [message] getLicenseKey in local …
[2020/12/15 21:46:55] [message] finish startup getLicenseKey
[2020/12/15 21:47:15] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/12/15 21:47:21] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp
[2020/12/15 21:48:34] [message] Exit Visual Paradigm
[2020/12/15 21:48:36] [message] Saved project “.systemproject” to “C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2020/12/15 21:48:38] [message] System.exit: true
[2020/12/15 22:19:39] [message] [Tue Dec 15 22:19:39 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201203)
[2020/12/15 22:19:39] [message] Operating system: Windows 10 10.0 running on amd64
[2020/12/15 22:19:39] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/12/15 22:19:39] [message] User: Robin, language: nl
[2020/12/15 22:19:39] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/12/15 22:19:39] [message] Memory: current=247M, max=989M
[2020/12/15 22:19:41] [message] start startup getLicenseKey on 15-Dec-2020
[2020/12/15 22:19:41] [message] getLicenseKey in local …
[2020/12/15 22:19:41] [message] finish startup getLicenseKey
[2020/12/15 22:20:00] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/12/15 22:20:05] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp
[2020/12/15 22:20:58] [message] Exit Visual Paradigm
[2020/12/15 22:21:00] [message] Saved project “.systemproject” to “C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2020/12/15 22:21:02] [message] System.exit: true
[2020/12/15 22:21:25] [message] [Tue Dec 15 22:21:25 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201203)
[2020/12/15 22:21:25] [message] Operating system: Windows 10 10.0 running on amd64
[2020/12/15 22:21:25] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/12/15 22:21:25] [message] User: Robin, language: nl
[2020/12/15 22:21:25] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/12/15 22:21:25] [message] Memory: current=247M, max=989M
[2020/12/15 22:21:26] [message] start startup getLicenseKey on 15-Dec-2020
[2020/12/15 22:21:26] [message] getLicenseKey in local …
[2020/12/15 22:21:26] [message] finish startup getLicenseKey
[2020/12/15 22:22:58] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/12/15 22:23:04] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp
[2020/12/15 22:25:17] [message] Exit Visual Paradigm
[2020/12/15 22:25:18] [message] Saved project “.systemproject” to “C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2020/12/15 22:25:19] [message] System.exit: true
[2020/12/16 09:09:19] [message] [Wed Dec 16 09:09:19 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201203)
[2020/12/16 09:09:19] [message] Operating system: Windows 10 10.0 running on amd64
[2020/12/16 09:09:19] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/12/16 09:09:19] [message] User: Robin, language: nl
[2020/12/16 09:09:19] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/12/16 09:09:19] [message] Memory: current=247M, max=989M
[2020/12/16 09:09:20] [message] start startup getLicenseKey on 16-Dec-2020
[2020/12/16 09:09:20] [message] getLicenseKey in local …
[2020/12/16 09:09:20] [message] finish startup getLicenseKey
[2020/12/16 09:09:34] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/12/16 09:09:42] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp

Kind regards,
Robin

There is also a vpudate.log when I exported the log file. However, I cannot even paste this one because a ‘new user cannot post more than 2 links’.

Let me know if you need it!

Kind regards,
Robin

Hi Robin,

Thank you for the trace. Could you look into your Eclipse folder and see the following folders exist?
\eclipse\plugins\com.vp.sde.eclipse_13.0.0.0
\eclipse\sde

Best regards,
Jick Yeung

Hi Jick,

The folders are there, as I will show in the following messages. I will also add snapshots of their contents.

com.vp:
comvp

com.vp contents

sde
sde

sde contents

Thanks a lot for your help so far! I’m sorry this has turned out to be such a pickle :stuck_out_tongue:

Robin

Hi Robin,

Thank you for your effort. I have forwarded the images to our team to study. When there is any news, I will share with you.

Best regards,
Jick Yeung

Hi Robin,

It is possible that some modules required are missing in your JRE. Could you try running Eclipse with the JRE we bundled? To do this:

  1. Edit ${eclipse-folder}\eclipse.ini
  2. Add the following lines above --launcher.appendVmargs

-vm
C:/Program Files/Visual Paradigm 16.2/jre/bin/javaw.exe

  1. Save the file
  2. Restart Eclipse.

If the problem remains, could you zip the following file and attach it here for us to check further?
${eclipse’s workspace}/.metadata/.log

Best regards,
Jick Yeung

Hi Jick,

Thanks for your efforts so far! I added the lines to the eclipse.ini file however I still can’t open the VP plugin in eclipse. I also can’t upload the .log file as ‘a new user cannot upload attachments’? The contents of the file also exceed the message limit (500k characters). Therefore I set up a WeTransfer link: https://we.tl/t-VHdwJmpHig

Hopefully the mystery can be solved with this file! :slight_smile:

Thank you for support and kind regards,
Robin

Hi Robin,

I forgot to mention that you have to change “C:/Program Files/Visual Paradigm 16.2/jre/bin/javaw.exe” to your installation folder :sweat_smile: Did you change it?

Please upload to the following folder:

Only Visual Paradigm staff will be able to access the uploaded file.

Best regards,
Jick Yeung

Hi Jick,

Right now this is my eclipse.ini file:

–launcher.appendVmargs
-vm
C:/Program Files/Visual Paradigm 16.2/jre/bin/javaw.exe
-startup
plugins/org.eclipse.equinox.launcher_1.5.200.v20180922-1751.jar
–launcher.library
plugins/org.eclipse.equinox.launcher.win32.win32.x86_64_1.1.900.v20180922-1751
-product
org.eclipse.epp.package.java.product
-showsplash
org.eclipse.epp.package.common
–launcher.defaultAction
openFile
–launcher.defaultAction
openFile
–launcher.appendVmargs
-vmargs
-Dosgi.requiredJavaVersion=1.8
-Dosgi.instance.area.default=@user.home/eclipse-workspace
-XX:+UseG1GC
-XX:+UseStringDeduplication
–add-modules=ALL-SYSTEM
-Dosgi.requiredJavaVersion=1.8
-Dosgi.dataAreaRequiresExplicitInit=true
-Xms256m
-Xmx1024m
–add-modules=ALL-SYSTEM

Is this correct? Or what else did you mean by changing “C:/Program Files/Visual Paradigm 16.2/jre/bin/javaw.exe” to your installation folder?

Kind regards,
Robin

I also uploaded the metadata log file to your cloud storage :slight_smile:

Hi Jick,

Happy holidays! I’m just making sure this thread doesn’t die.
Hopefully we will find the answer soon.

Kind regards,
Robin

Hi Robin,

Sorry for overlooking your reply. I have just forwarded the metadata file to our engineers. When there is any news, I will post again. Wish you a happy 2021!

Best regards,
Jick Yeung

Hi Robin,

According to your log file, you are using Java 14.0.2, which isn’t the JRE we bundled. Our JRE is in version 11.0.7. In your eclipse.ini, please replace ‘C:/Program Files/Visual Paradigm 16.2/jre/bin/javaw.exe’ with the filepath of the javaw.exe file under your Visual Paradigm installation. And please use ‘’ instead of ‘/’.

Best regards,
Jick Yeung