# How can I sign up in Customer Service Center?

**URL:** <https://forums.visual-paradigm.com/t/how-can-i-sign-up-in-customer-service-center/12265>\
**Category:** General Questions/Discussions\
**Created:** [November 15, 2012, 9:09am UTC](https://forums.visual-paradigm.com/t/how-can-i-sign-up-in-customer-service-center/12265 "2012-11-15T09:09:03Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![m.jameel](https://avatars.discourse-cdn.com/v2/letter/m/d78d45/32.png) [@m.jameel](https://forums.visual-paradigm.com/u/m.jameel)\
**Post date:** [November 15, 2012, 11:44am UTC](https://forums.visual-paradigm.com/t/how-can-i-sign-up-in-customer-service-center/12265/1 "2012-11-15T11:44:35Z")

</div>

Dear All,

Could you please tell me, how can I sign up in Customer Service Center?

Regards,

M J

---

<div class="post-metadata">

**Author:** ![Rain](https://forums.visual-paradigm.com/user_avatar/forums.visual-paradigm.com/rain/32/2309_2.png) [@Rain](https://forums.visual-paradigm.com/u/Rain)\
**Post date:** [November 15, 2012, 11:45am UTC](https://forums.visual-paradigm.com/t/how-can-i-sign-up-in-customer-service-center/12265/2 "2012-11-15T11:45:54Z")

</div>

Hello M J,

Only user purchased our software license will able to access to our customer service center.

Best regards,  
Rain Wong

---

<div class="post-metadata">

**Author:** ![Anonymous](https://avatars.discourse-cdn.com/v2/letter/a/8491ac/32.png) [@Anonymous](https://forums.visual-paradigm.com/u/Anonymous)\
**Post date:** [November 16, 2012, 9:40am UTC](https://forums.visual-paradigm.com/t/how-can-i-sign-up-in-customer-service-center/12265/3 "2012-11-16T09:40:48Z")

</div>

Thank you for you reply.

I already buy a license of Modeler Edition and I paid $. 118.5 then I got a transaction confirmation email from WorldPay. But I didn’t get any link to download a software of software license. ِI am currently using the Community Edition.

Also, I didn’t get a link or form to register in Customer Service Center.

Please advise, and let me know if you need any further information of Transaction Confirmation.

Regards,

M J

---

<div class="post-metadata">

**Author:** ![Jick](https://avatars.discourse-cdn.com/v2/letter/j/ea666f/32.png) [@Jick](https://forums.visual-paradigm.com/u/Jick)\
**Post date:** [November 16, 2012, 12:06pm UTC](https://forums.visual-paradigm.com/t/how-can-i-sign-up-in-customer-service-center/12265/4 "2012-11-16T12:06:59Z")

</div>

Dear M J,

Thank you for your post. According to our record your case had been solved by our support team already, isn’t it?

Best regards,  
Jick Yeung