How to reclaim a checked-out license

I am running VPUML with floating license server.

The PC of a user that has checked out a license has crashed and is not recoverable.

How do I recover the license back to the license server so that it is no longer locked?

Hello user,

The answer of your question is case-specific. Please contact our support team, we will check your identify and guide you through the process of solving this problem. You can contact our support team by creating a ticket at:

Best regards,