Problem open projects

I uninstalled and installed and it doesn’t open yet. Download the patch but still the problem Visual 16.2

Hi Maria,

Thank you for your post. May I know your steps and the result? Is there any error / warning message? Finally, could you upload your log file here? You can export log file from the About window (Help > About).

Best regards,
Jick Yeung

no warning message is displayed. If I request to open the program, it doesn’t open for any files or the program itselfLogFile

“Could you try starting Visual Paradigm by running ${vp-install-dir}/Application/scripts/VisualParadigm.sh and let me know if it works?” - I found this solution and it worked for me but I can only run normally through the script

Hi Maria,

Thank you for your reply. I have just make a request to downloading your file. Could you accept my request so that I can get the log file for further checking? Thank you in advance.

Best regards,
Jick Yeung