Re-installation fails

Downloaded the Community Edition of VP around the first of the month but I did not import the evaluation key. It came up fine but later today when I tried to bring it up I got a blank MS-DOS Java screen that locked up my system.

I uninstalled VP and tried to re-install it and got the same blank screen and lock up.

What should I do?

Last time I brought the system down and tried to update the server said my version was better than it was.

Await any further instruction.


Dear Gil,

Sorry for my late response. Can you tell me what OS that you are using? or if possible can you also send me the vp.log file? You can locate the vp.log file under the bin directory of VP_Suite installation dir. Thanks in advance!

Best regards,