Release exported floating license?

If someone exported a floating license and can’t give it back because his computer crashed or he went on holidays is it possible to “release” the license so that it can be used again? Otherwise I suppose we’ll slowly run out of licenses…

Dear Dennis,

Thank you for your message and we can help you to release the exported key. Please submit your request to Feel free to contact me if you need any help.

Best regards,
Rain Wong