Report generation error

Jick,

I have this error when I try to generate an Html or word report.

ava.lang.NullPointerException
at v.mbr.compare(:41)
at java.util.Arrays.mergeSort(Unknown Source)
at java.util.Arrays.sort(Unknown Source)
at v.mbr.i(:36)
at v.vmv.i(:47)
at v.iauw.i(:2919)
at v.iauw.i(:2521)
at v.iauw.i(:346)
at v.iauw.i(:42)
at v.ifnk.i(:70)
at v.iwax.f(:85)
at v.csp.d(:45)
at v.iezd.run(:15)

Please help!!
Ttyka.

Dear Ttyka,

Would you mind end me the complete vp.log file to have a look? Thanks!

Best regards,
Rain

Rain,

Where is that file?

Ok, I found it.

Here it is… I will looking forward for your answer because I cant export.
Thanks
vp.log

Hi Ttyka,

Your problem was actually fixed in September. In order to get the fix, please run the product updater in the bin folder of your BP-VA installation.

On another note, the version that you are using is quite old. I don’t know if you are our customer and have an active maintenance contract. If your maintenance is still active, would you consider to upgrade to BP-VA 2.2 Service Pack 1? We’ve performed many bug fixes and enhancement since BP-VA 2.1, the version that you are using.

Hope this helps. If there is anything else that I can do to help please do not hesitate to ask.

Best regards,
Jick