Report generation error


I have this error when I try to generate an Html or word report.

at java.util.Arrays.mergeSort(Unknown Source)
at java.util.Arrays.sort(Unknown Source)
at v.mbr.i(:36)
at v.vmv.i(:47)
at v.iauw.i(:2919)
at v.iauw.i(:2521)
at v.iauw.i(:346)
at v.iauw.i(:42)
at v.ifnk.i(:70)
at v.iwax.f(:85)
at v.csp.d(:45)

Please help!!

Dear Ttyka,

Would you mind end me the complete vp.log file to have a look? Thanks!

Best regards,


Where is that file?

Ok, I found it.

Here it is… I will looking forward for your answer because I cant export.

Hi Ttyka,

Your problem was actually fixed in September. In order to get the fix, please run the product updater in the bin folder of your BP-VA installation.

On another note, the version that you are using is quite old. I don’t know if you are our customer and have an active maintenance contract. If your maintenance is still active, would you consider to upgrade to BP-VA 2.2 Service Pack 1? We’ve performed many bug fixes and enhancement since BP-VA 2.1, the version that you are using.

Hope this helps. If there is anything else that I can do to help please do not hesitate to ask.

Best regards,