# User story does not support Chinese input method

**URL:** <https://forums.visual-paradigm.com/t/user-story-does-not-support-chinese-input-method/15655>\
**Category:** Agile & Scrum\
**Created:** [November 1, 2019, 4:04am UTC](https://forums.visual-paradigm.com/t/user-story-does-not-support-chinese-input-method/15655 "2019-11-01T04:04:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![akimimi](https://avatars.discourse-cdn.com/v2/letter/a/aca169/32.png) [@akimimi](https://forums.visual-paradigm.com/u/akimimi)\
**Post date:** [November 1, 2019, 4:04am UTC](https://forums.visual-paradigm.com/t/user-story-does-not-support-chinese-input-method/15655/1 "2019-11-01T04:04:07Z")

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The user story module does not support Chinese input method. When I finished my input, the En letters appeared on the input place instead of Chinese words.  
I’v tried on activities/user tasks/epic/user stories.  
There is no problem in other nodules of Visual Paradigm with Chinese input method.

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**Author:** ![Rain](https://forums.visual-paradigm.com/user_avatar/forums.visual-paradigm.com/rain/32/2309_2.png) [@Rain](https://forums.visual-paradigm.com/u/Rain)\
**Post date:** [November 4, 2019, 7:54am UTC](https://forums.visual-paradigm.com/t/user-story-does-not-support-chinese-input-method/15655/2 "2019-11-04T07:54:08Z")

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Hi akimimi,

May I know are you using Mac OS X?

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**Author:** ![akimimi](https://avatars.discourse-cdn.com/v2/letter/a/aca169/32.png) [@akimimi](https://forums.visual-paradigm.com/u/akimimi)\
**Post date:** [November 4, 2019, 8:49am UTC](https://forums.visual-paradigm.com/t/user-story-does-not-support-chinese-input-method/15655/3 "2019-11-04T08:49:40Z")

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That’s right Mac OS 10.15

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**Author:** ![Rain](https://forums.visual-paradigm.com/user_avatar/forums.visual-paradigm.com/rain/32/2309_2.png) [@Rain](https://forums.visual-paradigm.com/u/Rain)\
**Post date:** [November 4, 2019, 5:35pm UTC](https://forums.visual-paradigm.com/t/user-story-does-not-support-chinese-input-method/15655/4 "2019-11-04T17:35:22Z")

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Thanks for replying and please reference to the article below about how to solve this problem.

> **[How to solve the problem on cannot enter non-English characters to Story Map...](https://knowhow.visual-paradigm.com/technical-support/enter-non-eng-char-story-map/)**
>
> Some Mac users may experience problem on unable to enter non-English characters into story map. To solve this problem: Upgrade your software to patch v15.1 build 20181130ap or later (see Update Visual Paradigm to Latest Patch about how to update the...