# Visual paradigm online diagram save to Google Drive error, the reason is the drive.js 404

**URL:** <https://forums.visual-paradigm.com/t/visual-paradigm-online-diagram-save-to-google-drive-error-the-reason-is-the-drive-js-404/15732>\
**Category:** Bug Reports\
**Created:** [December 5, 2019, 5:11am UTC](https://forums.visual-paradigm.com/t/visual-paradigm-online-diagram-save-to-google-drive-error-the-reason-is-the-drive-js-404/15732 "2019-12-05T05:11:32Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![xin](https://forums.visual-paradigm.com/user_avatar/forums.visual-paradigm.com/xin/32/4276_2.png) [@xin](https://forums.visual-paradigm.com/u/xin)\
**Post date:** [December 5, 2019, 5:11am UTC](https://forums.visual-paradigm.com/t/visual-paradigm-online-diagram-save-to-google-drive-error-the-reason-is-the-drive-js-404/15732/1 "2019-12-05T05:11:32Z")

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```
Request URL: https://diagrams.visual-paradigm.com/connect/office365/js/drive.js
Request Method: GET
Status Code: 404
```

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<div class="post-metadata">

**Author:** ![Kit.So](https://forums.visual-paradigm.com/user_avatar/forums.visual-paradigm.com/kit.so/32/3594_2.png) [@Kit.So](https://forums.visual-paradigm.com/u/Kit.So)\
**Post date:** [December 6, 2019, 3:18am UTC](https://forums.visual-paradigm.com/t/visual-paradigm-online-diagram-save-to-google-drive-error-the-reason-is-the-drive-js-404/15732/2 "2019-12-06T03:18:12Z")

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Hi Xin Meng,

The problem is fixed and will be available later, but it can be ignored and shouldn’t cause any problem.  
If this is the only error you seen, please check your google drive and you should found your diagram saved.  
Otherwise, have you got other error message?

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<div class="post-metadata">

**Author:** ![xin](https://forums.visual-paradigm.com/user_avatar/forums.visual-paradigm.com/xin/32/4276_2.png) [@xin](https://forums.visual-paradigm.com/u/xin)\
**Post date:** [December 8, 2019, 3:36pm UTC](https://forums.visual-paradigm.com/t/visual-paradigm-online-diagram-save-to-google-drive-error-the-reason-is-the-drive-js-404/15732/3 "2019-12-08T15:36:59Z")

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Now I got a new error:

 ![Xnip2019-12-08_15-35-25](https://forums.visual-paradigm.com/uploads/default/original/2X/d/dd93772bfdf94c60a4dad2e8f4c753d84c4ab0ff.jpeg)

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<div class="post-metadata">

**Author:** ![xin](https://forums.visual-paradigm.com/user_avatar/forums.visual-paradigm.com/xin/32/4276_2.png) [@xin](https://forums.visual-paradigm.com/u/xin)\
**Post date:** [December 8, 2019, 3:38pm UTC](https://forums.visual-paradigm.com/t/visual-paradigm-online-diagram-save-to-google-drive-error-the-reason-is-the-drive-js-404/15732/4 "2019-12-08T15:38:43Z")

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BTW, is there any method to open the diagram in the [Draw.io](http://Draw.io)? I try to save as device and open in the [draw.io](http://draw.io) but get error

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<div class="post-metadata">

**Author:** ![Kit.So](https://forums.visual-paradigm.com/user_avatar/forums.visual-paradigm.com/kit.so/32/3594_2.png) [@Kit.So](https://forums.visual-paradigm.com/u/Kit.So)\
**Post date:** [December 9, 2019, 1:39am UTC](https://forums.visual-paradigm.com/t/visual-paradigm-online-diagram-save-to-google-drive-error-the-reason-is-the-drive-js-404/15732/5 "2019-12-09T01:39:49Z")

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Hi Xin Meng,

Could you please check this google page:  
[https://myaccount.google.com/permissions](https://myaccount.google.com/permissions)  
Can you see **Visual Paradigm Online** in the list of **Third-party apps with account access**?  
Is it same as below?

 ![Screenshot](https://forums.visual-paradigm.com/uploads/default/original/2X/8/865c280e24b4573a666c6c4bea02b3e99a0b2c0c.png)

As a workaround, please try to logout your google account and try again.

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<div class="post-metadata">

**Author:** ![Kit.So](https://forums.visual-paradigm.com/user_avatar/forums.visual-paradigm.com/kit.so/32/3594_2.png) [@Kit.So](https://forums.visual-paradigm.com/u/Kit.So)\
**Post date:** [December 9, 2019, 3:15am UTC](https://forums.visual-paradigm.com/t/visual-paradigm-online-diagram-save-to-google-drive-error-the-reason-is-the-drive-js-404/15732/6 "2019-12-09T03:15:16Z")

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Hi Xin Meng,

The diagram can only open in Visual Paradigm.