Visual Paradigm won't start

Hello,
since one hour ago Visual Paradigm won’t start any more.
It worked all the time but now it does not anymore.

I started it in debug-mode and this was the output:

C:\Program Files (x86)\Visual Paradigm for UML CE 10.1\bin>…\jre\bin\java -Xms2
56m -Xmx1024m -Dsun.java2d.noddraw=false -cp “.;…\lib\vpplatform.jar;…\lib\jni
wrap.jar;…\lib\jhall.jar;…\lib\vpuml-help.jar;…\lib\winpack.jar;…\lib\vpupda
te.jar;…\lib\openapi.jar;…\ormlib\orm.jar;…\lib\jh.jar;…\lib\lib01.jar;…\li
b\lib02.jar;…\lib\lib03.jar;…\lib\lib04.jar;…\lib\lib05.jar;…\lib\lib06.jar;
…\lib\lib07.jar;…\lib\lib08.jar;…\lib\lib09.jar;…\lib\lib10.jar” RV debug
[Sun Jun 09 21:56:27 CEST 2013]: Start Visual Paradigm for UML Community Edition
[VP-UML CE]: 10.1 (20130602)
Operating system: Windows 7 6.1 running on x86
Java VM: 1.7.0_21 Java HotSpot™ Client VM, vendor 23.21-b01 Oracle Corporatio
n
User: Shraikn, language: de
Refreshing language files in directory: C:\Program Files (x86)\Visual Paradigm f
or UML CE 10.1\bin…\UserLanguage
start startup getLicenseKey on 09-Jun-2013
getLicenseKey in local …
getLicenseKey from server …
finish startup getLicenseKey
getVerifiedLicenseKey: null; state=Activating
Installation properties: C:\Program Files (x86)\Visual Paradigm for UML CE 10.1
resources\vpuml.vpsuite_installation.properties
[Fatal Error] :1:1: Content ist nicht zulõssig in Prolog.
v.ctfb: Parse error
at v.ctfa.a(:368)
at v.ctfa.a(:241)
at v.ctgl.a(:46)
at v.ctgl.d(:28)
at v.cakf.a(:53)
at v.cakl.bv(:641)
at v.cakl.(:142)
at v.cakl.(:11)
at v.xki.b(:314)
at v.xki.a(:50)
at v.xkj.run(:153)
at java.lang.Thread.run(Unknown Source)
Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Conten
t ist nicht zulõssig in Prolog.
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(Unknown So
urce)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(Unk
nown Source)
at v.ctfj.parse(:23)
at v.ctfa.a(:360)
… 11 more

New Project: 33
Load application project: C:\Users\Shraikn\vpworkspace.vpprefdata.systemprojec
t.vpp
New Project: 1
After open: : 99
[Fatal Error] :1:1: Content ist nicht zulõssig in Prolog.
Exception in thread “Thread-3” v.ctfb: Parse error
at v.ctfa.a(:368)
at v.ctfa.a(:241)
at v.ctgl.a(:46)
at v.ctgl.d(:28)
at v.arfu.a(:64)
at v.arfe.j(:768)
at v.arfe.B(:2003)
at v.arfe.a(:103)
at v.wry.(:1425)
at v.xki.b(:332)
at v.xki.a(:50)
at v.xkj.run(:153)
at java.lang.Thread.run(Unknown Source)
Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Conten
t ist nicht zulõssig in Prolog.
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(Unknown So
urce)
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(Unk
nown Source)
at v.ctfj.parse(:23)
at v.ctfa.a(:360)
… 12 more

“Content ist nicht zulõssig in Prolog.” is equals “Content not allowed in Prolog”

I re-installed it a few times already, updating Java didn’t help either.
Putting a new jre in the visual paradigm folder didn’t help too.

Please help me, I need your great application for a project at my university, so it would be good if you have any hint how to fix it.

Greetings,
Frank

Hi Frank,

Thank you for your message and I’m sorry about the problem you experienced. Our engineers had deployed a patch on this issue. Can you try to run the VP-UML Update to update the application to the latest patch build (20130620bk) and see will it solved your problem? You can follow the link below on how to update the application to the latest patch build. Please make sure you have pressed the Update to latest patch button right after launching the update module. Look forward to hear from you.

Best regards,
Rain Wong

Hello Rain,
thanks for you fast response, the issue is fixed :slight_smile:
I thought i had updated to the latest version but looks like i didn’t…

Greetings,
Frank

Hi Frank,

Can you send me a screenshot of the About dialog of VP application to have a look?

Best regards,
Rain Wong