Blank message window

I just started using version 10.2 for a class (academic license). My computer is running Windows 8.1 Pro. While poking around in the menus, I saw the “IDE integration…” option. I clicked on that, checked the box for Visual Studio, hit next, and then a short, wide window popped up that was completely blank. Is this just a fundamental incompatibility between VP-UML and Windows 8?

Hi, can you attach a screenshot of the blank window for diagnosis? Thanks!

Best regards,
Rain Wong

Here’s an imgur album: http://imgur.com/a/vHWA2
The first image is what happens when I click “next”, the second when I click “cancel”. I also noticed that I can no longer even check the Visual Studio box. It changes appearance when I first mouse over it, but then is unresponsive. This is different than before.

Sorry for not replying before; I can’t register/login for some reason, so I have to remember to check this page periodically.

Thanks for replying and would you mind send me the log file of the application to have a look? You can find the log file under %userprofile%\VisualParadigm folder. You can send the log file directly to support-team@visual-paradigm.com (please include the URL of this post in your email). Thanks and look forward to hear from you.

Best regards,
Rain Wong