BPMN - Diagrams take a mind of their own


#1

Hi

It is frequent (unfortunately) to open my BPMN diagrams to discover that things have been moving around.

I’m the sole editor of the processes.

In the diagram below it seems that the “system” lane moved up. Please note that the “System” lane shows above the pool, and you can see the selection of the pool go through the pool above.

How can this happen? :frowning_face:

Thank you.


#2

Could you send us the project file for us further investigate?
Please send it to: support-team@visual-paradigm.com
and include the link to this post in the email.

You can anonymize your project file by project anonymous tool:


#3

Hi roykeung.
Done.
I look forward for your input.
Please take note that I needed to correct the issue for a meeting.
However, it should be possible for you to identify what is the issue.


#4

Hi filipepinto,

Thanks for the file and I’ve pass it to our engineers for checking. Please be patient and I’ll keep you post.


#5

Hi filipepinto,

Our engineers deployed a new build which implemented couple of enhancements on the handling of pools and lanes which should avoid hitting the problem you experienced. Please update the software to latest patch build (v14.2 build sp1_20180515af or later, or v15.0 build 20180515da or later) to get this enhancement. Feel free to contact me for any help and wish you have a good day!

Best regards,
Rain Wong