BPMN - The name of the pool is not showing


I created a directory to define all my pools and and lanes.

problem w pools

Then I drag and drop on the models I design as needed.

All works well but I just noted that the name of the pool is not showing when I drag them.

What do I need to show to show the name of the pool. This is essential to me because these pools represent interface systems and their names must be visible to the customer.

Thank you

We are very sorry about the problem you experienced.

Could you send us the project file for us further investigate?
Please send it to: support-team@visual-paradigm.com
and include the link to this post in the email.

Hey roykeung - the problem was on my side. I had the font as white. All good.