Cannot launch visual paradigm from Start menu

Hi,

I installed VP and it opens immediately after. However, I cannot seem to open it from the start menu.
I am running Windows 10 and installed version 16.2. I have already tried to re-install it but it is still the same. I have an academic licence from my university however it has not asked it yet.

Any help would be much appreciated!
Robin

The vp.log:

[2020/09/27 23:27:14] [message] [Sun Sep 27 23:27:14 CEST 2020]: Start Visual Paradigm [VP]: 16.2 (20200904)
[2020/09/27 23:27:14] [message] Operating system: Windows 10 10.0 running on amd64
[2020/09/27 23:27:14] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/09/27 23:27:14] [message] User: Robin, language: nl
[2020/09/27 23:27:14] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/09/27 23:27:14] [message] Memory: current=247M, max=989M
[2020/09/27 23:27:18] [message] start startup getLicenseKey on 27-Sep-2020
[2020/09/27 23:27:18] [message] getLicenseKey in local …
[2020/09/27 23:27:18] [message] getLicenseKey from server …
[2020/09/27 23:27:18] [message] finish startup getLicenseKey
[2020/09/27 23:27:18] [message] getVerifiedLicenseKey: null; state=Installed
[2020/09/27 23:30:19] [message] start startup getLicenseKey on 27-Sep-2020
[2020/09/27 23:30:19] [message] getLicenseKey in local …
[2020/09/27 23:30:19] [message] finish startup getLicenseKey
[2020/09/27 23:31:03] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/09/27 23:36:41] [message] Cannot write to folder: C:\Program Files\Visual Paradigm 16.2 (Access is denied)
[2020/09/27 23:42:29] [message] Exit Visual Paradigm
[2020/09/27 23:42:31] [message] Saved project “.systemproject” to “C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp”.
[2020/09/27 23:42:33] [message] System.exit: true
[2020/11/14 16:33:18] [message] [Sat Nov 14 16:33:17 CET 2020]: Start Visual Paradigm Standard [VP SE]: 16.2 (20201101)
[2020/11/14 16:33:18] [message] Operating system: Windows 10 10.0 running on amd64
[2020/11/14 16:33:18] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK
[2020/11/14 16:33:18] [message] User: Robin, language: nl
[2020/11/14 16:33:18] [message] Installation ID: 5367b9b41373cd16cef7b9c331660ab0
[2020/11/14 16:33:18] [message] Memory: current=247M, max=989M
[2020/11/14 16:33:26] [message] start startup getLicenseKey on 14-Nov-2020
[2020/11/14 16:33:26] [message] getLicenseKey in local …
[2020/11/14 16:33:26] [message] finish startup getLicenseKey
[2020/11/14 16:33:45] [message] Workspace: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws
[2020/11/14 16:34:02] [message] Opening Project: C:\Users\Robin\AppData\Roaming\VisualParadigm\ws.vpprefdata.systemproject.vpp

Hi Robin,

Thank you for your post. Please try right-clicking on the Visual Paradigm shortcut in the Start menu, and select More > Run as administrator from the popup menu. Please let me know if it works.

Best regards,
Jick Yeung

Thanks Jick, that did the trick!

Hi Robin,

You are welcome. Feel free to contact us again if you have any questions. :slight_smile:

Best regards,
Jick Yeung