Cannot open my UML project anymore

General Questions/Discussions
1

I have a project that is still visible on my Google Drive. But when I try opening it I get redirected to the home page of visual paradigm. And when I log in to my user account no project exists. I am also unable to open from Google Drive or Device through the interface. Again I am being redirected to the homepage…

It may has something to do that I (when visited the website first today) I did not log in but signed up with the same Google account. I realized it when it was done, but there was also no warning that the user already exists or such…

I just checked one more time: Basically I cannot open any new project. I am always redirected to the homepage

2

Hi Joseph,

It seems that you failed to login Visual Paradigm Online.
Could you please try these steps?

  1. Login from Log in Visual Paradigm Online
  2. You’ll redirected to url like https://online.visual-paradigm.com/w/xxx/member.jsp
  3. Click Diagram, you’ll be redirected to url like Log in Visual Paradigm Online, you should see your avatar on top-right corner.
    Screenshot
    Screenshot773×337 18.9 KB
  4. Click Open > from Google Drive, you’ll see an interface like that:
    Screenshot2
    Screenshot2989×305 16.6 KB