Can't run VP 10.2, got an error log

When I want to start VP, it just doesn’t start. I tried the install and the non-install version. I got error logs each time, this is one of them:

A fatal error has been detected by the Java Runtime Environment:

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffd6e752377, pid=5664, tid=5408

JRE version: 7.0_13-b20

Java VM: Java HotSpot™ 64-Bit Server VM (23.7-b01 mixed mode windows-amd64 compressed oops)

Problematic frame:

C [atig6txx.dll+0x12377] XopOpenLinkedAdapter+0x9923

Failed to write core dump. Minidumps are not enabled by default on client versions of Windows

If you would like to submit a bug report, please visit:

http://bugreport.sun.com/bugreport/crash.jsp

The crash happened outside the Java Virtual Machine in native code.

See problematic frame for where to report the bug.

--------------- T H R E A D ---------------

Current thread (0x000000000ab82800): JavaThread “Thread-3” [_thread_in_native, id=5408, stack(0x000000000b2f0000,0x000000000b3f0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000000

Registers:
RAX=0x0000000001001403, RBX=0x0000000000000000, RCX=0x0000000000000000, RDX=0x000000000b3ee220
RSP=0x000000000b3ee1a0, RBP=0x000000000b3ee250, RSI=0x000000000b3ee2b0, RDI=0x0000000000000000
R8 =0x0000000000000003, R9 =0x00000000002b6f40, R10=0x0000000000000000, R11=0x000000000b3ee220
R12=0x0000000000000000, R13=0x0000000000000000, R14=0x000000000b3ee220, R15=0x0000000000000050
RIP=0x00007ffd6e752377, EFLAGS=0x0000000000010287

Top of Stack: (sp=0x000000000b3ee1a0)
0x000000000b3ee1a0: 0000000000000018 0000000000000000
0x000000000b3ee1b0: 0000000000000000 0000000000000000
0x000000000b3ee1c0: 0000000000000050 0000000000000050
0x000000000b3ee1d0: 0000000000000000 0000000000000000
0x000000000b3ee1e0: 000000000b3ee290 000000000cf6da90
0x000000000b3ee1f0: 0000000000000000 00007ffd6e74bba1
0x000000000b3ee200: 0000000000000000 000000000b3ee250
0x000000000b3ee210: 0000000000000000 0000000000000000
0x000000000b3ee220: 000000000cf6e380 0000000000000000
0x000000000b3ee230: 000000000b3ee2b0 0000000100000108
0x000000000b3ee240: 0000000000000000 0000000000000000
0x000000000b3ee250: 000000000b3ee490 0000000000000000
0x000000000b3ee260: 000000000b3ee370 00007ffd6e74a235
0x000000000b3ee270: 0000000000000000 0000000080001440
0x000000000b3ee280: 0000000080001400 0000000080001440
0x000000000b3ee290: 8000144080001400 0000000100000000

Instructions: (pc=0x00007ffd6e752377)
0x00007ffd6e752357: 00 00 eb 28 3d 03 20 00 01 0f 85 30 01 00 00 48
0x00007ffd6e752367: 8b 4f 10 48 8b 01 ff 50 58 85 c0 74 66 49 8b d6
0x00007ffd6e752377: 48 8b 07 48 8b cf ff 90 88 00 00 00 85 c0 0f 85
0x00007ffd6e752387: 70 02 00 00 8b 4e 54 81 f9 03 05 00 01 0f 85 52

Register to memory mapping:

RAX=0x0000000001001403 is an unknown value
RBX=0x0000000000000000 is an unknown value
RCX=0x0000000000000000 is an unknown value
RDX=0x000000000b3ee220 is pointing into the stack for thread: 0x000000000ab82800
RSP=0x000000000b3ee1a0 is pointing into the stack for thread: 0x000000000ab82800
RBP=0x000000000b3ee250 is pointing into the stack for thread: 0x000000000ab82800
RSI=0x000000000b3ee2b0 is pointing into the stack for thread: 0x000000000ab82800
RDI=0x0000000000000000 is an unknown value
R8 =0x0000000000000003 is an unknown value
R9 =0x00000000002b6f40 is an unknown value
R10=0x0000000000000000 is an unknown value
R11=0x000000000b3ee220 is pointing into the stack for thread: 0x000000000ab82800
R12=0x0000000000000000 is an unknown value
R13=0x0000000000000000 is an unknown value
R14=0x000000000b3ee220 is pointing into the stack for thread: 0x000000000ab82800
R15=0x0000000000000050 is an unknown value

Stack: [0x000000000b2f0000,0x000000000b3f0000], sp=0x000000000b3ee1a0, free space=1016k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [atig6txx.dll+0x12377] XopOpenLinkedAdapter+0x9923
C 0x0000000000000000

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.Win32GraphicsDevice.getMaxConfigsImpl(I)I+0
j sun.awt.Win32GraphicsDevice.getMaxConfigs(I)I+10
j sun.awt.Win32GraphicsDevice.getConfigurations()[Ljava/awt/GraphicsConfiguration;+69
j v.avwa.a(Ljava/awt/Rectangle;Z)V+133
j v.avwa.b(Ljava/awt/Rectangle;)V+3
j v.azpv.h()V+29
j v.azpv.(Lv/azps;)V+34
j v.azpv.a(Ljava/awt/Component;Ljava/lang/String;Lv/azps;)Ljava/lang/String;+5
j v.azju.a(Lv/azps;Ljava/lang/String;Ljava/awt/Component;Z)I+13
j v.azju.a(Lv/azlw;Ljava/lang/String;Ljava/awt/Component;)I+16
j v.azju.a(Ljava/lang/String;Ljava/lang/String;Ljava/awt/Component;)I+16
j v.azju.d(Ljava/awt/Component;)Lv/azkl;+452
j v.wgj.b(Ljava/awt/Component;Z)Lv/azkl;+125
j v.wgj.a(ZLjava/awt/Component;)V+40
j v.xnl.b([Ljava/lang/String;)V+229
j v.xnl.a(Lv/xnl;[Ljava/lang/String;)V+2
j v.xnm.run()V+8
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x000000000ab83000 JavaThread “Image Fetcher 0” daemon [_thread_blocked, id=3856, stack(0x000000000b3f0000,0x000000000b4f0000)]
=>0x000000000ab82800 JavaThread “Thread-3” [_thread_in_native, id=5408, stack(0x000000000b2f0000,0x000000000b3f0000)]
0x000000000938f800 JavaThread “AWT-EventQueue-0” [_thread_blocked, id=3080, stack(0x0000000009930000,0x0000000009a30000)]
0x00000000092e2800 JavaThread “AWT-Windows” daemon [_thread_in_native, id=5336, stack(0x00000000097c0000,0x00000000098c0000)]
0x00000000092e2000 JavaThread “AWT-Shutdown” [_thread_blocked, id=4144, stack(0x00000000096c0000,0x00000000097c0000)]
0x00000000092e1800 JavaThread “Java2D Disposer” daemon [_thread_blocked, id=5040, stack(0x00000000095c0000,0x00000000096c0000)]
0x00000000076f4800 JavaThread “Service Thread” daemon [_thread_blocked, id=1876, stack(0x0000000008da0000,0x0000000008ea0000)]
0x00000000076f1800 JavaThread “C2 CompilerThread1” daemon [_thread_blocked, id=2192, stack(0x0000000008ca0000,0x0000000008da0000)]
0x00000000076e6000 JavaThread “C2 CompilerThread0” daemon [_thread_blocked, id=5844, stack(0x0000000008ba0000,0x0000000008ca0000)]
0x00000000076e2800 JavaThread “Attach Listener” daemon [_thread_blocked, id=5824, stack(0x0000000008aa0000,0x0000000008ba0000)]
0x0000000007688000 JavaThread “Finalizer” daemon [_thread_blocked, id=4524, stack(0x00000000089a0000,0x0000000008aa0000)]
0x000000000767f000 JavaThread “Reference Handler” daemon [_thread_blocked, id=3904, stack(0x00000000088a0000,0x00000000089a0000)]
0x0000000001fd0800 JavaThread “main” [_thread_blocked, id=1484, stack(0x0000000000040000,0x0000000000140000)]

Other Threads:
0x0000000007673800 VMThread [stack: 0x00000000087a0000,0x00000000088a0000] [id=5220]
0x0000000007715000 WatcherThread [stack: 0x0000000008ea0000,0x0000000008fa0000] [id=5500]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
PSYoungGen total 76480K, used 47369K [0x00000000f5560000, 0x00000000faab0000, 0x0000000100000000)
eden space 65600K, 72% used [0x00000000f5560000,0x00000000f83a2678,0x00000000f9570000)
from space 10880K, 0% used [0x00000000fa010000,0x00000000fa010000,0x00000000faab0000)
to space 10880K, 0% used [0x00000000f9570000,0x00000000f9570000,0x00000000fa010000)
ParOldGen total 174784K, used 0K [0x00000000e0000000, 0x00000000eaab0000, 0x00000000f5560000)
object space 174784K, 0% used [0x00000000e0000000,0x00000000e0000000,0x00000000eaab0000)
PSPermGen total 21248K, used 13485K [0x00000000d0000000, 0x00000000d14c0000, 0x00000000e0000000)
object space 21248K, 63% used [0x00000000d0000000,0x00000000d0d2b6a8,0x00000000d14c0000)

Card table byte_map: [0x00000000051a0000,0x0000000005330000] byte_map_base: 0x0000000004b20000

Polling page: 0x0000000000530000

Code Cache [0x00000000021a0000, 0x0000000002410000, 0x00000000051a0000)
total_blobs=534 nmethods=114 adapters=371 free_code_cache=48270Kb largest_free_block=49395520

Compilation events (10 events):
Event: 2.811 Thread 0x00000000076f1800 109 org.apache.xerces.util.XMLStringBuffer::append (87 bytes)
Event: 2.812 Thread 0x00000000076f1800 nmethod 109 0x000000000226b090 code [0x000000000226b1e0, 0x000000000226b418]
Event: 2.889 Thread 0x00000000076e6000 110 java.io.Win32FileSystem::isSlash (18 bytes)
Event: 2.889 Thread 0x00000000076e6000 nmethod 110 0x000000000226bbd0 code [0x000000000226bd00, 0x000000000226bd58]
Event: 2.889 Thread 0x00000000076f1800 111 java.util.ArrayList::size (5 bytes)
Event: 2.889 Thread 0x00000000076f1800 nmethod 111 0x0000000002246b50 code [0x0000000002246c80, 0x0000000002246cd8]
Event: 2.944 Thread 0x00000000076e6000 112 s java.lang.StringBuffer::append (8 bytes)
Event: 2.946 Thread 0x00000000076e6000 nmethod 112 0x0000000002249fd0 code [0x000000000224a120, 0x000000000224a7d8]
Event: 2.950 Thread 0x00000000076f1800 113 sun.nio.cs.SingleByte$Decoder::decode (63 bytes)
Event: 2.952 Thread 0x00000000076f1800 nmethod 113 0x000000000227ad10 code [0x000000000227ae40, 0x000000000227b0b8]

GC Heap History (0 events):
No events

Deoptimization events (2 events):
Event: 1.695 Thread 0x0000000001fd0800 Uncommon trap -12 fr.pc 0x0000000002208d8c
Event: 2.565 Thread 0x000000000ab82800 Uncommon trap -83 fr.pc 0x0000000002242280

Internal exceptions (10 events):
Event: 2.406 Thread 0x000000000ab82800 Threw 0x00000000f66c5258 at C:\jdk7u2_64p\jdk7u13\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 2.409 Thread 0x000000000ab82800 Threw 0x00000000f66c7df8 at C:\jdk7u2_64p\jdk7u13\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 2.565 Thread 0x000000000ab82800 Implicit null exception at 0x000000000224166d to 0x0000000002242269
Event: 2.955 Thread 0x000000000ab82800 Threw 0x00000000f836b3a8 at C:\jdk7u2_64p\jdk7u13\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 2.956 Thread 0x000000000ab82800 Threw 0x00000000f836e558 at C:\jdk7u2_64p\jdk7u13\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 2.956 Thread 0x000000000ab82800 Threw 0x00000000f8370cf0 at C:\jdk7u2_64p\jdk7u13\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 2.960 Thread 0x000000000ab82800 Threw 0x00000000f8374ca8 at C:\jdk7u2_64p\jdk7u13\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 2.960 Thread 0x000000000ab82800 Threw 0x00000000f8377fe8 at C:\jdk7u2_64p\jdk7u13\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 2.962 Thread 0x000000000ab82800 Threw 0x00000000f8380600 at C:\jdk7u2_64p\jdk7u13\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 2.962 Thread 0x000000000ab82800 Threw 0x00000000f8381f18 at C:\jdk7u2_64p\jdk7u13\hotspot\src\share\vm\prims\jvm.cpp:1166

Events (10 events):
Event: 2.969 loading class 0x000000000abc3840 done
Event: 2.969 loading class 0x0000000009321ef0 done
Event: 2.969 loading class 0x000000000b2ec3e0
Event: 2.969 loading class 0x000000000b2ec3e0 done
Event: 2.970 loading class 0x000000000ae00710
Event: 2.970 loading class 0x000000000ae00710 done
Event: 2.970 loading class 0x000000000ab47460
Event: 2.972 loading class 0x000000000ab47460 done
Event: 2.972 loading class 0x000000000ab46980
Event: 2.972 loading class 0x000000000ab46980 done

Dynamic libraries:
0x0000000140000000 - 0x000000014004a000 F:\Visual Paradigm for UML 10.2\bin\Visual Paradigm for UML.exe
0x00007ffd7a6d0000 - 0x00007ffd7a879000 C:\Windows\SYSTEM32\ntdll.dll
0x00007ffd78280000 - 0x00007ffd783b9000 C:\Windows\system32\KERNEL32.DLL
0x00007ffd77b70000 - 0x00007ffd77c7f000 C:\Windows\system32\KERNELBASE.dll
0x00007ffd76680000 - 0x00007ffd7670b000 C:\Windows\system32\apphelp.dll
0x00007ffd789e0000 - 0x00007ffd78b51000 C:\Windows\system32\USER32.dll
0x00007ffd781d0000 - 0x00007ffd78275000 C:\Windows\system32\ADVAPI32.dll
0x00007ffd755e0000 - 0x00007ffd7583a000 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\COMCTL32.dll
0x00007ffd78ba0000 - 0x00007ffd78ce5000 C:\Windows\system32\GDI32.dll
0x00007ffd78000000 - 0x00007ffd780a7000 C:\Windows\system32\msvcrt.dll
0x00007ffd79080000 - 0x00007ffd790d7000 C:\Windows\SYSTEM32\sechost.dll
0x00007ffd79150000 - 0x00007ffd79286000 C:\Windows\system32\RPCRT4.dll
0x00007ffd78b60000 - 0x00007ffd78b94000 C:\Windows\system32\IMM32.DLL
0x00007ffd78cf0000 - 0x00007ffd78e28000 C:\Windows\system32\MSCTF.dll
0x00000000553d0000 - 0x0000000055aef000 f:\visual paradigm for uml 10.2\jre\bin\server\jvm.dll
0x00007ffd74e50000 - 0x00007ffd74e59000 C:\Windows\SYSTEM32\WSOCK32.dll
0x00007ffd71b50000 - 0x00007ffd71b6f000 C:\Windows\SYSTEM32\WINMM.dll
0x00007ffd78e30000 - 0x00007ffd78e37000 C:\Windows\system32\PSAPI.DLL
0x00000000552f0000 - 0x00000000553c2000 C:\Windows\SYSTEM32\MSVCR100.dll
0x00007ffd787e0000 - 0x00007ffd78838000 C:\Windows\system32\WS2_32.dll
0x00007ffd71ad0000 - 0x00007ffd71afa000 C:\Windows\SYSTEM32\WINMMBASE.dll
0x00007ffd7a6a0000 - 0x00007ffd7a6a9000 C:\Windows\system32\NSI.dll
0x00007ffd77b20000 - 0x00007ffd77b6a000 C:\Windows\SYSTEM32\cfgmgr32.dll
0x00007ffd768d0000 - 0x00007ffd768f6000 C:\Windows\SYSTEM32\DEVOBJ.dll
0x00000000552e0000 - 0x00000000552ef000 f:\visual paradigm for uml 10.2\jre\bin\verify.dll
0x00000000552b0000 - 0x00000000552d8000 f:\visual paradigm for uml 10.2\jre\bin\java.dll
0x0000000055290000 - 0x00000000552a5000 f:\visual paradigm for uml 10.2\jre\bin\zip.dll
0x0000000055270000 - 0x0000000055289000 F:\Visual Paradigm for UML 10.2\jre\bin\net.dll
0x00007ffd77310000 - 0x00007ffd77368000 C:\Windows\system32\mswsock.dll
0x0000000055250000 - 0x0000000055261000 F:\Visual Paradigm for UML 10.2\jre\bin\nio.dll
0x00000000550b0000 - 0x0000000055243000 F:\Visual Paradigm for UML 10.2\jre\bin\awt.dll
0x00007ffd78e40000 - 0x00007ffd78ef7000 C:\Windows\system32\OLEAUT32.dll
0x00007ffd78600000 - 0x00007ffd787d7000 C:\Windows\system32\combase.dll
0x00007ffd75ea0000 - 0x00007ffd75ec1000 C:\Windows\system32\DWMAPI.DLL
0x00007ffd767a0000 - 0x00007ffd768c2000 C:\Windows\system32\uxtheme.dll
0x00007ffd54310000 - 0x00007ffd54335000 C:\Program Files (x86)\Raptr\ltc_help64-80289.dll
0x00007ffd79290000 - 0x00007ffd7a69f000 C:\Windows\system32\SHELL32.dll
0x00007ffd77f10000 - 0x00007ffd77f5e000 C:\Windows\system32\WINTRUST.dll
0x00007ffd783c0000 - 0x00007ffd78411000 C:\Windows\system32\SHLWAPI.dll
0x00007ffd77c80000 - 0x00007ffd77e57000 C:\Windows\system32\CRYPT32.dll
0x00007ffd77b00000 - 0x00007ffd77b12000 C:\Windows\system32\MSASN1.dll
0x00007ffd78f00000 - 0x00007ffd79076000 C:\Windows\system32\ole32.dll
0x00007ffd76920000 - 0x00007ffd7692a000 C:\Windows\SYSTEM32\kernel.appcore.dll
0x00007ffd77920000 - 0x00007ffd7792a000 C:\Windows\SYSTEM32\CRYPTBASE.dll
0x00007ffd778c0000 - 0x00007ffd7791e000 C:\Windows\SYSTEM32\bcryptPrimitives.dll
0x00007ffd76080000 - 0x00007ffd76121000 C:\Windows\SYSTEM32\shcore.dll
0x0000000055070000 - 0x00000000550a4000 F:\Visual Paradigm for UML 10.2\jre\bin\fontmanager.dll
0x00007ffd77370000 - 0x00007ffd7738e000 C:\Windows\SYSTEM32\CRYPTSP.dll
0x00007ffd76fb0000 - 0x00007ffd76fe5000 C:\Windows\system32\rsaenh.dll
0x00007ffd775a0000 - 0x00007ffd775c6000 C:\Windows\SYSTEM32\bcrypt.dll
0x00007ffd770c0000 - 0x00007ffd770df000 C:\Windows\SYSTEM32\USERENV.dll
0x00007ffd77a50000 - 0x00007ffd77a64000 C:\Windows\SYSTEM32\profapi.dll
0x00007ffd6e010000 - 0x00007ffd6e024000 C:\Windows\system32\napinsp.dll
0x00007ffd6e030000 - 0x00007ffd6e049000 C:\Windows\system32\pnrpnsp.dll
0x00007ffd752b0000 - 0x00007ffd752c9000 C:\Windows\system32\NLAapi.dll
0x00007ffd77120000 - 0x00007ffd771c3000 C:\Windows\SYSTEM32\DNSAPI.dll
0x00007ffd6e050000 - 0x00007ffd6e05c000 C:\Windows\System32\winrnr.dll
0x00007ffd6f440000 - 0x00007ffd6f449000 C:\Windows\System32\rasadhlp.dll
0x00007ffd71650000 - 0x00007ffd71679000 C:\Windows\SYSTEM32\IPHLPAPI.DLL
0x00007ffd71640000 - 0x00007ffd7164a000 C:\Windows\SYSTEM32\WINNSI.DLL
0x00007ffd71050000 - 0x00007ffd710b7000 C:\Windows\System32\fwpuclnt.dll
0x00007ffd64190000 - 0x00007ffd642b1000 C:\Windows\SYSTEM32\OPENGL32.DLL
0x00007ffd71be0000 - 0x00007ffd71c0c000 C:\Windows\SYSTEM32\GLU32.dll
0x00007ffd64090000 - 0x00007ffd64184000 C:\Windows\SYSTEM32\DDRAW.dll
0x00007ffd746f0000 - 0x00007ffd746f9000 C:\Windows\SYSTEM32\DCIMAN32.dll
0x00007ffd71c10000 - 0x00007ffd71c28000 C:\Windows\SYSTEM32\atig6pxx.dll
0x00000000535e0000 - 0x0000000055062000 C:\Windows\SYSTEM32\atio6axx.dll
0x00007ffd75460000 - 0x00007ffd7546a000 C:\Windows\SYSTEM32\VERSION.dll
0x00007ffd78420000 - 0x00007ffd785f6000 C:\Windows\system32\SETUPAPI.dll
0x00007ffd71dc0000 - 0x00007ffd71ee8000 C:\Windows\SYSTEM32\atiadlxx.dll
0x00007ffd714c0000 - 0x00007ffd71624000 C:\Windows\SYSTEM32\PROPSYS.dll
0x00007ffd76660000 - 0x00007ffd76671000 C:\Windows\SYSTEM32\WTSAPI32.dll
0x00007ffd6e740000 - 0x00007ffd6e769000 C:\Windows\SYSTEM32\atig6txx.dll
0x00007ffd74540000 - 0x00007ffd746c8000 C:\Windows\SYSTEM32\dbghelp.dll

VM Arguments:
jvm_args: -Dexe4j.semaphoreName=Local\f:_visual_paradigm_for_uml_10.2_bin_visual_paradigm_for_uml.exe0 -Dexe4j.isInstall4j=true -Dexe4j.moduleName=F:\Visual Paradigm for UML 10.2\bin\Visual Paradigm for UML.exe -Dexe4j.tempDir= -Dexe4j.unextractedPosition=0 -Djava.library.path=C:\Program Files (x86)\Intel\iCLS Client;C:\Program Files\Intel\iCLS Client;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Intel\Intel® Management Engine Components\DAL;C:\Program Files\Intel\Intel® Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT;f:\visual paradigm for uml 10.2\jre\bin -Dexe4j.consoleCodepage=cp0 -Xmx512m -Xms256m -XX:MaxPermSize=256m -Xrs -Dsun.java2d.noddraw=true -Dswing.aatext=true -Dinstall4j.launcherId=3 -Dinstall4j.swt=false
java_command: F:\Visual Paradigm for UML 10.2\bin\Visual Paradigm for UML.exe
Launcher Type: generic

Environment Variables:
PATH=C:\Program Files (x86)\Intel\iCLS Client;C:\Program Files\Intel\iCLS Client;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Intel\Intel® Management Engine Components\DAL;C:\Program Files\Intel\Intel® Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT;f:\visual paradigm for uml 10.2\jre\bin
USERNAME=Jonas
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 60 Stepping 3, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows 8 , 64 bit Build 9200

CPU:total 4 (4 cores per cpu, 1 threads per core) family 6 model 60 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, avx, avx2, tsc, tscinvbit

Memory: 4k page, physical 8276032k(4415920k free), swap 33441856k(27802700k free)

vm_info: Java HotSpot™ 64-Bit Server VM (23.7-b01) for windows-amd64 JRE (1.7.0_13-b20), built on Jan 30 2013 10:10:00 by “java_re” with unknown MS VC++:1600

time: Sat Mar 15 11:55:20 2014
elapsed time: 3 seconds

Thank you for your inquiry and I’m sorry about the problem you experienced. The problem you have is very strange since I’m also using a 64 bit Windows 8, and the VP-UML 10.2 is working fine. Would you mind reply to me at support-team@visual-paradigm.com so that our support team can follow your case? Look forward to hear from you.

Best regards,
Rain Wong

i have vp 10.0 when start up program, system show

java.lang.ClassNotFoundException: RV
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

i think, it’s cause Java runtime, but i need your recommend, how do i fixed this?

It seems your installation was being corrupted. Would you please try to uninstall your existing VP and re-install it to see is it work? Look forward to hear from you.

Best regards,
Rain Wong