I just installed VP Community Edition 8.1, and just downloaded License key via request key button & it sent me the keys named “vpsuite.vplz”.
But afer i tried to run the application , it was said “Your license key are invalid & application will now closed” …
what happenned ? I can’t understand what is wrong with this . Everythings seems ok. ( License key valid & application installed succesfully )
I have been trying uninstall & install again, it still can’t recognized the key.
Please i need your help to resolve this .
I use windows 7, and before the last installation which is succesfull…I had once incomplete installation due to system hangg and I resstarted my laptop using reset button.
after restart, I uninstall the application by deleting the folders in program files & delete the folder .vplls(license repository folder) as well.
I was login as administrator & installler file is Community Edition, and the license file I got from request button which is valid license for Community Edtion…
So what is wrong here ?? pls i need your help …
Error Log :
[Tue Apr 12 09:37:10 ICT 2011] [message] [Tue Apr 12 09:37:10 ICT 2011]: Start Visual Paradigm for UML Community Edition [VP-UML CE]: 8.1 (sp1_2011040
[Tue Apr 12 09:40:45 ICT 2011] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
[Tue Apr 12 09:40:46 ICT 2011] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
[Tue Apr 12 09:45:29 ICT 2011] [message] [Tue Apr 12 09:45:29 ICT 2011]: Start Visual Paradigm for UML Community Edition [VP-UML CE]: 8.1 (sp1_2011040
[Tue Apr 12 09:47:00 ICT 2011] [message] [Tue Apr 12 09:47:00 ICT 2011]: Start Visual Paradigm for UML Community Edition [VP-UML CE]: 8.1 (sp1_2011040
[Tue Apr 12 09:47:09 ICT 2011] [message] [Tue Apr 12 09:47:09 ICT 2011]: Start Visual Paradigm for UML Community Edition [VP-UML CE]: 8.1 (sp1_2011040
[Tue Apr 12 09:47:14 ICT 2011] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
[Tue Apr 12 09:47:14 ICT 2011] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
[Tue Apr 12 09:54:39 ICT 2011] [message] [Tue Apr 12 09:54:39 ICT 2011]: Start Visual Paradigm for UML Community Edition [VP-UML CE]: 8.1 (sp1_2011040
[Tue Apr 12 09:55:52 ICT 2011] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
[Tue Apr 12 09:55:52 ICT 2011] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
[Tue Apr 12 09:56:51 ICT 2011] [message] [Tue Apr 12 09:56:51 ICT 2011]: Start Visual Paradigm for UML Community Edition [VP-UML CE]: 8.1 (sp1_2011040
[Tue Apr 12 09:57:01 ICT 2011] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
[Tue Apr 12 09:57:01 ICT 2011] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
[Tue Apr 12 09:59:12 ICT 2011] [message] [Tue Apr 12 09:59:12 ICT 2011]: Start Visual Paradigm for UML Community Edition [VP-UML CE]: 8.1 (sp1_2011040
[Tue Apr 12 09:59:22 ICT 2011] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
[Tue Apr 12 09:59:22 ICT 2011] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
Can you send us some screenshot of the key manager with show all key and show expired option turned on, plus your license key file to have a look? You can send to support-team@visual-paradigm.com
