Diagram corrupt after reopening

#1

I had been working on a block diagram. I saved changes. When I reopened it, it was broken - every line was dislocated. The same is if I save diagram on my device and open it from device. Please, help!

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#2

Hi,
I have the same problem with VP-Online diagrams and also ask for help.

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#3

Hi Kinga,

Can you attach the diagram’s XML (that is exported from an originally normal diagram, but then problematic when reopen) to support-team@visual-paradigm.com and include the link to this post in the email, so we can diagnose the problem for you? Thank you.

Best Regards,

Antony.

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#4

Hi kasia,

Which type of diagram that you experienced problem? And what are the steps to repeat this problem? And if you can repeat the problem that when the diagram is originally normal, export to XML, and it looks problematic when open, can you send us the diagram’s XML as mentioned above so we can diagnose the problem for you? Thank you.

Best Regards,

Antony.

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