Eclipse integration (ubuntu)

OS: Ubuntu 18.04.5 LTS
Eclipse IDE Version: 2020-09 (4.17.0)
Visual Paradigm version: 16.2 (Build 20200904)

After using Window → Integration → IDE integration… and completing the steps with the wizard I get a message saying I should now be able to use Visual Paradigm from within Eclipse.

Trying this I can see the splash screen for Visual Paradigm, but then 2 tiny windows open in the upper left corner of my screen. I can only enlarge one but it’s an empty gray window. Nothing else seems to happen. After this I can’t even close my IDE anymore and I have to force it to shut down.

I’ve uploaded a screencast which shows exactly what happens to youtube:

Tried a lot of different things to get this resolved, but so far I have not found a solution.

Things I’ve tried:

  • upgraded operating system to Ubuntu 20.04.1 LTS
  • switched from the official JDK 14.0.2 to openJDK 14 (this results in a JVM crash with exit code=127)
  • added -Dsun.java2d.d3d=false to eclipse.ini

Hi Kasper,

Thank you for your post and sorry about the problem. Could you submit a formal support request by including the problem description, your screenshot and your log file? You can export your log file from Visual Paradigm’s About window (Help > About).

Please submit a support request here:
https://www.visual-paradigm.com/support/#support-form

Best regards,
Jick Yeung

Was this issue ever resolved? If so, what are the steps in resolving it?

I’ve experienced this issue too, but now I’m having a separate issue where the JVM terminates with exit code 127.

Thanks,
Ron Kanagy

Hi Roy,

Thank you for your post. It is possible that your case is of a different cause. Could you submit a support request with your log file for our team to diagnose further?
https://www.visual-paradigm.com/support/#support-form

Best regards,
Jick Yeung

I’ve been able to get VP 16.2 to integrate with Eclipse on Ubuntu 20.04 with OpenJDK 11.0.10 by updating the -vm argument in the eclipse.ini file to point to the JRE that is located in the VP 16.2 installation folder. Before I did this, initially I did experience what this other user had experienced, although I don’t remember getting any errors. However, I reinstalled everything and at least those symptoms did not recur, I still was not able to get it to work until I updated the elipse.ini file as I just described.

Thanks,
Ron Kanagy

Hi rkanagy,

Could you send me your log file for checking? You can reach me through private message. If for any reason private message does not work, please submit a support request to our team.
https://www.visual-paradigm.com/support/#support-form

Look forward to hearing from you.

Best regards,
Jick Yeung