Exported floating license, then stolen laptop?

General Questions/Discussions
1

Hi there!

I’m considering buying a couple floating licenses of VP-UML, but before I do I’d like to know what would happen in the hypothetical situation in the subject line, namely someone exports a license, then their laptop is stolen. Can I revoke the exported key and restore the original to the license server? Or am I forced to buy a new license?

Thanks!

2

hi acruise,

Thank you for your post. If you run into the situation described, you can contact our support team for assistance. We can help you solve the problem. You can contact us by submitting a ticket at:
http://www.visual-paradigm.com/support/technicalsupport.jsp

Best regards,
Jick Yeung