Floating License problem

:?: We have installed SDE-VS with floating licence, but only person can access it. What is the problem and I can fix it. :?:

Hi user,

Thanks for choosing our product. May I know did you purchase one floating license only?
If yes, this is normal since our floating license facilitate sharing product between users, but only one concurrent access is allowed per floating license.

If you have purchased multiple floating licenses but only one user can access to the product, please send me some screenshots of the License Key Manager (with “Expired Keys” and “All Keys” options turned on) and the dialog box of License Keys > Floating License > Configure… > View Keys. Thanks in advance!

Looking forward to hearing your reply.

Best regards,
Lilian Wong