I cannot get my ERD to create a Database. I've done all the steps to troubleshoot in this article https://knowhow.visual-paradigm.com/hibernate/solving-sql-server-connection-problem/

I cannot get my ERD to create a Database. I’ve done all the steps to troubleshoot in this article

and it will still fail. I have an academic account and I can’t log in for technical support as suggested in the article. Does anyone know how to get it to work?

Would you please send us your log files for diagnosis? You can export the log files from the Help > About dialog of your VP application. You can send it to support-team@visual-paradigm.com for checking. Thanks and look forward to hearing from you.