Images upload issue

Hi. I am using Visual paradigm 16.0. I am not able even to display pictures put by other people in my team work even any pictures coming from my PC. Moreover, this poblem is only in my PC, cause other members of my team work are able to see these pictures.
I attach what the program displays.
Do you know how to solve this issue?

Hi Roby_Lollo7,

Your reported issue is passed to our engineer team. We will notify you once it is fixed. Thank you for using Visual Paradigm.

Best Regards,


Your reported issue “unable to show image” is fixed.

Please update the software to latest patch build (build 20191120cd or later for v16.0) to get the enhancement. Details about update to latest patch can be found at

  • Please make sure you have pressed the “Update to latest patch” button on the left hand side of the dialog right after launching the update program

Feel free to contact me if you require any further information.