Improper scaling in 3200 x 1800 resolution


#1

I’ve search using the terms I know. I am new to both this program and programming in general. I need to do some modelling for a class I’m taking and I want to evaluate some tool while I’m doing that for future purchase. I plan to be a developer.

My problem is that on both of my laptops that have a native 3200x1800 touchscreen on them the programs fonts, icons, menus and output render so small I need to run a magnifying glass program to see anything. This is not an enjoyable way to work. I believe this program is what I want, but in its current form the 30-day free trial is useless to me.

I’m perfectly to hear that I’m doing something incorrectly. I am unconcerned with whose issue this is, I would just like a solution please.

My apologies if this is in the wrong forum.


#2

Hi Movarrin,

Thank you for your inquiry and I’m sorry that at the moment the icons in our software is not yet supporting such high resolution display. But there is a workaround on the UI fonts, you can go to Windows > Application Options > General > Font to turn on the “Change Application Font”, and specify a larger font size. This will allow the font size of the buttons to increase and make it readable. I’ll keep you post on the high resolution display support and please be patient. Feel free to contact me for any questions and wish you have a good day!

Best regards,
Rain Wong


#3

Visual Paradigm had released v14.0 today and it now support HiDPI display. User with valid maintenance can upgrade to v14.0 to have this enhancement. Please perform update by reinstall the software. Licensed user can download the software installer form our download page (https://www.visual-paradigm.com/download/) or from their customer service center account (https://cs.visual-paradigm.com). Feel free to contact me for any questions and wish you have a good day!

Best regards,
Rain Wong


#4

This has been actually broken again in v15.1 (downloaded it a hour ago).