Install_service failing




Secondly, in trying to install the floating license server as a service, I receive the following error:

D:\Program Files\VPServer\scripts>echo off
The vpserver.exe was not found…
The CATALINA_HOME environment variable is not defined correctly.
This environment variable is needed to run this program
Press any key to continue . . .

I tried to add CATALINA_HOME variable

D:\Program Files\VPServer\webserver\bin>set CATALINA_HOME
CATALINA_HOME=D:\Program Files\VPServer\webserver

but this didn’t fix the problem.

I am running 64 bit Win 2k12 R2. My installer was

Thanks in advance




Hi Ruben Morton,

Sorry for the issue that you are experiencing. The fix will be released soon, but it requires to re-install the server.
Instead of waiting for the fix, you can fix the problem by renaming tomcat8.exe to vpserver.exe and tomcat8w.exe to vpserverw.exe.

Sorry again for the inconvenience caused.


Thanks heaps Kit. That worked, and was an excelent turn around time.

For any body else who is reading this,

when I right clicked the script, and “ran as administrator”, it failed. When I opened a command window, as administrator, in the scripts directory, and ran the install_service.bat there, it succeeded (and I had the CATALINA_HOME variable set. whether or not this was neccessary, I don’t know).


Ruben Morton