Install4J says "The Java(TM) VM can not be started."

General Questions/Discussions
1

Hi. We have a user who is having trouble installing VP-Suite 5.2 on his windows 7 laptop. The installer comes up with a message that says that a Java system can’t be started and suggests using the /manual option.

He has two Java VMs installed (32 and 64 bit) and has tried the manual option.

Attached is the install4J log file.
i4j_log6701839199275824331.log

2

Can you try right click on the installer and select Run as Administrator to see is it working?

Best regards,
Rain Wong