Is VP's support site out of order?

I’m trying to open a ticket on support VP’s support site but I get some errors.
Even using the on-line web form on the VP’s site, after submitting the form I get an error.

Can someone check it?

Thank you.

Hello Marcello,

Thanks for your message and support site service had been resumed. I’m sorry for any inconvenience this problem caused you.

Best regards,
Rain Wong