java.lang.NullPointerException when trying to update team UML

General Questions/Discussions
1

whenever i try to update my UML to receive changes from team members, i get the error:
java.lang.NullPointerException

I have no idea how to fix this. can anyone help me out please? thanks!

2

This is the log file that appears when the error occurs:

[2025/08/22 22:49:09] [warning] java.lang.NullPointerException
at v.bwi.ed.a(:5415)
at v.bwi.ed.a(:6374)
at v.bwi.ed.b(:6214)
at v.bwi.ed.a(:6303)
at v.bwi.ed.b(:6214)
at v.bwi.ed.a(:6361)
at v.bwi.ed.b(:6214)
at v.bwi.ed.a(:6303)
at v.bwi.ed.b(:6214)
at v.bwi.ed.a(:6347)
at v.bwi.ed.b(:6214)
at v.bwi.ed.a(:6314)
at v.bwi.ed.b(:6214)
at v.bwi.ed.a(:6347)
at v.bwi.ed.b(:6214)
at v.bwi.ed.a(:6314)
at v.bwi.ed.b(:6214)
at v.bwi.ed.a(:3327)
at v.bwi.ed.a(:3243)
at v.bwi.ed.a(:1256)
at v.bwi.ed.a(:623)
at v.bwi.bx.a(:1792)
at v.bxi.hl.b(:928)
at v.bxi.hl.a(:821)
at v.bxi.ha.run(:578)
at java.base/java.lang.Thread.run(Thread.java:829)

3

Would you please send us your full log files for diagnosis? You can send them to support@visual-paradigm.com in case you don’t want to post it here. Thanks and look forward to hearing from you.