Licence key imported,but error

General Questions/Discussions
1

I downloaded the free download and installed in my system.When i tried to installed.When i tried to access the application it prompted for licence.So i requested for a licence, when i imported the .vzpl file in registry window,i selected in all keys and the same was not accepted and the application gets closed.So i m unable to try your tool.

Please let me know what should be dont for this invalid licence.

Thanks
Thenu

2

Hello Thenu,
sorry to hear about your problem.

To resolve the issue:
You can try to copy manually the license file into the bin - folder of Visual Paradigm. Make sure you are on the current version (5.3 Service Pack 2).

If this doesn’t help the easiest is maybe to generate a new license file and to send it to you. You can contact me or Jick from VP directly to get this done.

Best regards
Juergen

3

Hi Thenu,

If you tried Juergen’s suggestion and still does not work, please send me a screenshot of the Key Manager along with your license key. If you mind postnig here, you can send me a private message or to my email address at:
jick@visual-paradigm.com

Best regards,
Jick

4

[quote=Anonymous]I downloaded the free download and installed in my system.When i tried to installed.When i tried to access the application it prompted for licence.So i requested for a licence, when i imported the .vzpl file in registry window,i selected in all keys and the same was not accepted and the application gets closed.So i m unable to try your tool.

Please let me know what should be dont for this invalid licence.

Thanks
Thenu[/quote]

I have the same issue but with my definitive license. My machine is a macbook with mac os x. The issue arose past may when i bought an upgrade from modeler edition to a standard edition. Please let me know if you get any solution.

5

Hi user,

Would you mind sending me the log file inside your bin folder? You can find it at $vp-suite-install-dir/bin

Also, could you send me screenshot to show me your key manager? Thank you.

Best regards,
Jick

6

Hi

I am having the same problem, I would have sent you the log files, unfortunately no file in bin looks like a log file. Please, whats the name of log files.

7

Hi user,

Could you post the screenshot of the key manager here? Thank you.

Best regards,
Jick