Long time starting (installFres version)

[Robert5]

here’s what I found in logs:

start: [2021/02/22 20:52:16]
…
end: [2021/02/22 20:54:21]

[2021/02/22 20:52:28] [warning] java.util.prefs.BackingStoreException: Could not open windows registry node Software\JavaSoft\Prefs at root 0xffffffff80000002.
at java.prefs/java.util.prefs.WindowsPreferences.childrenNamesSpi(WindowsPreferences.java:786)
at java.prefs/java.util.prefs.AbstractPreferences.childrenNames(AbstractPreferences.java:761)
at java.prefs/java.util.prefs.AbstractPreferences.getChild(AbstractPreferences.java:1302)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(AbstractPreferences.java:941)
at java.prefs/java.util.prefs.AbstractPreferences.nodeExists(AbstractPreferences.java:925)
at v.caz.ca.p(:215)
at v.caz.ca.(:29)
at v.caz.ca.(:15)
at v.avd.e.a(:20)
at v.avd.f.b(:212)
at RV.main(:48)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:84)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

[2021/02/22 20:52:50]

…

[2021/02/22 20:54:21] [warning] java.net.SocketTimeoutException: connect timed out
at java.base/java.net.PlainSocketImpl.waitForConnect(Native Method)
at java.base/java.net.PlainSocketImpl.socketConnect(PlainSocketImpl.java:107)
at java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:399)
at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:242)
at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:224)
at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:403)
at java.base/java.net.Socket.connect(Socket.java:609)
at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:285)
at java.base/sun.net.NetworkClient.doConnect(NetworkClient.java:177)
at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:474)
at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:569)
at java.base/sun.net.www.protocol.https.HttpsClient.(HttpsClient.java:265)
at java.base/sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:372)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1187)
at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1081)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1587)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1515)
at java.base/java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:527)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:334)
at v.bzg.bo.(:52)
at v.bzg.bi.a(:219)
at v.bzg.bi.a(:162)
at v.bzg.bi.b(:155)
at v.adi.cb.n(:500)
at v.adi.cb.g(:334)
at v.adi.cb.i(:35)
at v.adi.cd.run(:311)

[Jick]

Hi Robert,

Thank you for your post. Could you give the full log file for checking? You can upload to our repository here:
https://files2.visual-paradigm.com/index.php/s/cQfKX6VSv2vgh0w
Password: gh8y23hhf0gdasf

Only Visual Paradigm staff will have access to the folder.

Besides, may I know which O/S are you using?

Best regards,
Jick Yeung

[Robert5]

Due to security policies I can’t share entire logs with You. But if You give me instruction I can pick an interesting parts.
Ps. any errors which I found is shared in my previous post.

Robert

[Jick]

Hi Robert,

May I know your build number? You can find that in the About window (Help > About) of Visual Paradigm.

Best regards,
Jick Yeung

[Robert5]

current version: 20210221, but this also applies to previous builds

Robert

[Jick]

Hi Robert,

It seems that the build number does not match the error trace. Could you look into the log file, locate the trace, and then find out the build number that appears before the lines of messages? Here is a reference:

Best regards,
Jick Yeung

[Robert5]

IMHO it’s not related to any specific version. I observing this behavior since few versions ago. such as in current build: 20210201

[Jick]

Hi Robert,

We would like to know the build that produced the error trace above. This can help us in studying and understanding the error trace.

Best regards,
Jick Yeung

[Robert5]

as I said this was build 20210221 (without any patch/suffix)

Robert

[Jick]

Hi Robert,

Unfortunately, the encoded error trace does not match with build 20210221. I will ask our engineers to check if the code is produced by other builds. Thank you.

Best regards,
Jick Yeung