Menu Window --> open new Window not working

Hello,

based on that video: How to Open Multiple Diagram Windows? - YouTube
with the menu Window → new Window I should be capable of opening a second diagram in a seperate window. That does not work. Below I posted the respective message from the log.
Either it is a bug or some of our settings are wrong.
If someone could help I would appreciate it.

Kind regards.

WARNUNG: Error loading layout - Window must not be zero java.lang.IllegalArgumentException: Window must not be zero at java.desktop/sun.awt.X11.XAtom.checkWindow(Unknown Source) at java.desktop/sun.awt.X11.XAtom.getAtomData(Unknown Source) at java.desktop/sun.awt.X11.XToolkit.getWorkArea(Unknown Source) at java.desktop/sun.awt.X11.XToolkit.getInsets(Unknown Source) at java.desktop/sun.awt.X11.XToolkit.getScreenInsets(Unknown Source) at java.desktop/sun.java2d.SunGraphicsEnvironment.getUsableBounds(Unknown Source) at java.desktop/sun.awt.X11GraphicsEnvironment.getXineramaWindowBounds(Unknown Source) at java.desktop/sun.awt.X11GraphicsEnvironment.getMaximumWindowBounds(Unknown Source) at com.jidesoft.utils.PortingUtils.getLocalScreenBounds(Unknown Source) at com.jidesoft.utils.PortingUtils.ensureVisible(Unknown Source) at com.jidesoft.docking.DefaultDockingManager.t(Unknown Source) at com.jidesoft.docking.DefaultDockingManager.a(Unknown Source) at com.jidesoft.docking.DefaultDockingManager.loadLayoutFrom(Unknown Source) at com.jidesoft.swing.AbstractLayoutPersistence.loadLayoutDataFrom(Unknown Source) at com.jidesoft.swing.AbstractLayoutPersistence.loadLayoutData(Unknown Source) at v.awc.df.<init>(:346) at v.avg.ch.a(:2697) at v.avg.ch.i(:2686) at v.avg.ch.aa(:2682) at v.avg.yr.b(:1815) at v.avg.aar.a(:6952) at v.dng.fp.actionPerformed(:8712) at org.pushingpixels.flamingo.api.common.AbstractCommandButton.fireActionPerformed(AbstractCommandButton.java:616) at org.pushingpixels.flamingo.api.common.AbstractCommandButton$ActionHandler.actionPerformed(AbstractCommandButton.java:568) at java.desktop/javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at org.pushingpixels.flamingo.api.common.model.ActionRepeatableButtonModel.setPressed(ActionRepeatableButtonModel.java:123) at org.pushingpixels.flamingo.internal.ui.common.BasicCommandButtonListener.mouseReleased(BasicCommandButtonListener.java:147) at java.desktop/java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.desktop/java.awt.Component.processMouseEvent(Unknown Source) at java.desktop/javax.swing.JComponent.processMouseEvent(Unknown Source) at java.desktop/java.awt.Component.processEvent(Unknown Source) at java.desktop/java.awt.Container.processEvent(Unknown Source) at java.desktop/java.awt.Component.dispatchEventImpl(Unknown Source) at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source) at java.desktop/java.awt.Component.dispatchEvent(Unknown Source) at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source) at java.desktop/java.awt.Window.dispatchEventImpl(Unknown Source) at java.desktop/java.awt.Component.dispatchEvent(Unknown Source) at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.desktop/java.awt.EventQueue.access$500(Unknown Source) at java.desktop/java.awt.EventQueue$3.run(Unknown Source) at java.desktop/java.awt.EventQueue$3.run(Unknown Source) at java.base/java.security.AccessController.doPrivileged(Native Method) at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.desktop/java.awt.EventQueue$4.run(Unknown Source) at java.desktop/java.awt.EventQueue$4.run(Unknown Source) at java.base/java.security.AccessController.doPrivileged(Native Method) at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.desktop/java.awt.EventDispatchThread.run(Unknown Source) [2023/06/14 08:34:54] [message] Exception in thread "AWT-EventQueue-0" [2023/06/14 08:34:54] [message] java.lang.IllegalArgumentException: Window must not be zero [2023/06/14 08:34:54] [message] at java.desktop/sun.awt.X11.XAtom.checkWindow(Unknown Source) [2023/06/14 08:34:54] [message] at java.desktop/sun.awt.X11.XAtom.getAtomData(Unknown Source) [2023/06/14 08:34:54] [message] at java.desktop/sun.awt.X11.XToolkit.getWorkArea(Unknown Source) [2023/06/14 08:34:54] [message] at java.desktop/sun.awt.X11.XToolkit.getInsets(Unknown Source) [2023/06/14 08:34:54] [message] at java.desktop/sun.awt.X11.XToolkit.getScreenInsets(Unknown Source)

Would you please send us your full log files for checking? You can export them from the Help > About dialog of your VP application. Please send the log files to support-team@visual-paradigm.com for diagnosis. Thanks and look forward to hearing from you.