My vpp project can not open ！

Bug Reports
1

Suddenly my file can’t be opened！
it just be 3.4M！
Please help me！

2

Hi Better,

This is Jick Yeung from Visual Paradigm. Could you send us your log file and the project file for diagnosis? You can export the log from the About window (Help > About). Then, upload the exported file to our file repository here:

https://files2.visual-paradigm.com/index.php/s/guMN6eWKOSiWF5Y
Password: dbjdb560afs23bfs

Note: Only Visual Paradigm staff can access the uploaded files.

Best regards,
Jick Yeung

1 Like
3

done!
please help me!

4

the log show some exception like sql Exception : java.sql.SQLException: Missing content in LAST_PROJECT_INFO

5

Hi Better_Justin,

Thank you for the files. I have forwarded them to our engineers to study. When there is any feedback, I will let you know.

Best regards,
Jick Yeung

6

Hi Better_Justin,

Next to your .vpp project file, there are several backup files created, namely xxxx.vpp.bak_000f where xxxx is your project file’s name. You can recover your work by renaming the file to .vpp, and then open in Visual Paradigm. Could you give it a try? If you are unclear, we can also send you the project file recovered from the one you sent us. But obviously, it’s not wise to send you here, our public forum. If you need it, please submit a ticket at the following URL and we can carry on our discussion privately through our ticket system:
https://www.visual-paradigm.com/support/#support-form

Best regards,
Jick Yeung

7

3q, i need it~
this the ticket url : Your request has been received - Powered by Kayako Help Desk Software

8

Hi Justin,

Yes, we have received it and I have given you a reply with the download link of the project repaired. Please check. Should you have any questions, please feel free to let us know.

Best regards,
Jick Yeung