I am trying to access one of my diagrams from Google drive. When it’s being open it gets suck in the authorization process. When I click F12 I get the error 404 -net::ERR_HTTP_RESPONSE_CODE_FAILURE.
Sorry but we are unable to reproduce your case. Are you are able repeat the same problem with another diagram? Could you send us a screenshot to take a look?
We would like to collect more information from you. Since some of the information is sensitive, if possible, could you submit a ticket on the following page, and provide the information listed below? https://www.visual-paradigm.com/support/#support-form
Your login ID (This helps us locate your online workspace)
A screenshot that shows the error but with the red line (i.e. “Uncaught”) expanded
Your diagram file, if possible
And could you try also in another browser (if you have)? E.g. Firefox.