Printing to Adobe PDF driver works only once, program crashes (no error message, just disappears) in subsequent tries. Is this a restriction in the Community Edition?
Hi tui,
Thank you for your post. Could you send me the program log ($vp-suite-install-dir/bin/vp.log) and the VM log? The VM log should have filename like hs_err_pid2708.log and put inside $vp-suite-install-dir/bin
Secondly, could you send me your project file?
Finally, please let me know which printer driver are you using.
Thank you very much!
Best regards,
Jick
Logs Attached. It is Acrobat 6.0.
Hi tui,
May I have an online meeting with you to take a look at this problem? The meeting will be held over secure connection. I can see your screen and you may let me control your machine under your supervision. If you agree, I will send you the information about the meeting.
Best regards,
Jick
Hi Jick, as long as it is not a “feature” of the community edition to turn off printing, I’ll load the software on another XP to see if I’ve the same problem. If the problem persists, we can do the remote diagnosis then. Thanks for your help.
Thanks tui, I look forward to hearing any news from you.
Have a nice weekend!
Jick
