Problem at importing vp online diagrams into vp desktop application

General Questions/Discussions
1

Hi guys
I’m using Visual Paradigm 16.1 professional edition with team work floating license
I want to import a visual paradigm online diagram(.vpd) which have been drawn with the Visual Paradigm Online (free version) to my desktop client but when I import it from Import menu > web diagram files > and select the .vpd file, VP actually does not do any action and the following log will be generated into vp.log file :

[2021/09/11 15:16:08] [message] [Fatal Error] :1:1: Content is not allowed in prolog.
[2021/09/11 15:16:08] [message] Exception in thread "AWT-EventQueue-0"
[2021/09/11 15:16:08] [message] v.dui.d: Parse error
[2021/09/11 15:16:08] [message] at v.dui.c.a(:276)
[2021/09/11 15:16:08] [message] at v.dum.j.a(:90)
[2021/09/11 15:16:08] [message] at v.dum.j.b(:73)
[2021/09/11 15:16:08] [message] at v.cyc.ai.a(:156)
[2021/09/11 15:16:08] [message] at v.cyc.ai.c(:174)
[2021/09/11 15:16:08] [message] at v.avd.fa.c(:76)
[2021/09/11 15:16:08] [message] at v.avd.fa.b(:63)
[2021/09/11 15:16:08] [message] at v.avd.fa.a(:57)
[2021/09/11 15:16:08] [message] at v.avd.fa.a(:39)
[2021/09/11 15:16:08] [message] at v.dmx.fp.actionPerformed(:8681)
[2021/09/11 15:16:08] [message] at org.pushingpixels.flamingo.api.common.AbstractCommandButton.fireActionPerformed(AbstractCommandButton.java:616)
[2021/09/11 15:16:08] [message] at org.pushingpixels.flamingo.api.common.AbstractCommandButton$ActionHandler.actionPerformed(AbstractCommandButton.java:568)
[2021/09/11 15:16:08] [message] at java.desktop/javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
[2021/09/11 15:16:08] [message] at org.pushingpixels.flamingo.api.common.model.ActionRepeatableButtonModel.setPressed(ActionRepeatableButtonModel.java:123)
[2021/09/11 15:16:08] [message] at org.pushingpixels.flamingo.internal.ui.common.BasicCommandButtonListener.mouseReleased(BasicCommandButtonListener.java:147)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.Component.processMouseEvent(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/javax.swing.JComponent.processMouseEvent(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.Component.processEvent(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.Container.processEvent(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.Component.dispatchEventImpl(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.Container.dispatchEventImpl(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.Component.dispatchEvent(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventQueue.access$500(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventQueue$3.run(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventQueue$3.run(Unknown Source)
[2021/09/11 15:16:08] [message] at java.base/java.security.AccessController.doPrivileged(Native Method)
[2021/09/11 15:16:08] [message] at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
[2021/09/11 15:16:08] [message] at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
[2021/09/11 15:16:08] [message] at java.base/java.security.AccessController.doPrivileged(Native Method)
[2021/09/11 15:16:08] [message] at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
[2021/09/11 15:16:08] [message] at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)
[2021/09/11 15:16:08] [message] Caused by: v.dui.d: Parse error
[2021/09/11 15:16:08] [message] at v.dui.c.a(:372)
[2021/09/11 15:16:08] [message] at v.dui.c.a(:274)
[2021/09/11 15:16:08] [message] ... 46 more
[2021/09/11 15:16:08] [message] Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.
[2021/09/11 15:16:08] [message] at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
[2021/09/11 15:16:08] [message] at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
[2021/09/11 15:16:08] [message] at v.duj.d.parse(:23)
[2021/09/11 15:16:08] [message] at v.dui.c.a(:364)
[2021/09/11 15:16:08] [message] ... 47 more

Would you please tell me what’s the problem ?
Thanks in advance

2

Hi Mamad,

Thank you for your post. Unfortunately, we are unable to repeat the problem you reported. Would you mind sending me your .vpd file for checking? You can upload to the folder below:

https://files2.visual-paradigm.com/index.php/s/Y0yF8Lw19bIA3x9
Password: kb89gfbujikef

Look forward to hearing from you.

Best regards,
Jick Yeung

3

Hi @Jick .Thank you for your response
I tried to send the file to your cloud but it will be stuck on the uploading process every time
I have attached the file here (I changed the extension of file to .log to be able to attach it here)
Thank you
T14000631.vpd.log (3.8 KB)

4

Hi @Jick
any news? :thinking:

5

Sorry for my late reply. We have tested the file and failed to repeat any problem. We are still trying… I will let you know when there is any news.

6

Hi Mamad,

The latest version is working fine, and we can now repeat your case with version 16.1. I have asked our engineers to take a look…

Best regards,
Jick Yeung

7

Thank you @jick for your support :pray:
Im waiting for your answer …

8

Hi Mamad,

Problem solved. Please update your installation to the latest patch build (16_1_20211010ab or higher) to obtain the fix. For instructions, please read:

Best regards,
Jick Yeung

1 Like
9

Thank you so much for the support :pray: