Problem at opening projects

Mamad · April 18, 2021, 4:42am

Hi guys
Recently when I click on “Open Project” menu at Project tab (or even pressing ctrl+o), the Open Project dialog won’t show and the following log will be generated in log.txt file instead!

[2021/04/15 10:46:52] [message] Exception in thread "AWT-EventQueue-0"
[2021/04/15 10:46:52] [message] java.lang.IllegalArgumentException: illegal component position
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Container.addImpl(Container.java:1120)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Container.add(Container.java:489)
[2021/04/15 10:46:52] [message] at v.awd.bt.a(:693)
[2021/04/15 10:46:52] [message] at v.awd.bt.f(:415)
[2021/04/15 10:46:52] [message] at v.awd.bt.<init>(:396)
[2021/04/15 10:46:52] [message] at v.awd.bq.<init>(:294)
[2021/04/15 10:46:52] [message] at v.awd.ay.a(:1669)
[2021/04/15 10:46:52] [message] at v.awd.a.x(:528)
[2021/04/15 10:46:52] [message] at v.awd.a.e(:28)
[2021/04/15 10:46:52] [message] at v.awd.b.itemStateChanged(:463)
[2021/04/15 10:46:52] [message] at java.desktop/javax.swing.AbstractButton.fireItemStateChanged(AbstractButton.java:1995)
[2021/04/15 10:46:52] [message] at java.desktop/javax.swing.AbstractButton$Handler.itemStateChanged(AbstractButton.java:2315)
[2021/04/15 10:46:52] [message] at java.desktop/javax.swing.DefaultButtonModel.fireItemStateChanged(DefaultButtonModel.java:458)
[2021/04/15 10:46:52] [message] at java.desktop/javax.swing.JToggleButton$ToggleButtonModel.setSelected(JToggleButton.java:364)
[2021/04/15 10:46:52] [message] at java.desktop/javax.swing.ButtonGroup.setSelected(ButtonGroup.java:168)
[2021/04/15 10:46:52] [message] at java.desktop/javax.swing.JToggleButton$ToggleButtonModel.setSelected(JToggleButton.java:346)
[2021/04/15 10:46:52] [message] at java.desktop/javax.swing.AbstractButton.setSelected(AbstractButton.java:341)
[2021/04/15 10:46:52] [message] at v.awd.a.b(:506)
[2021/04/15 10:46:52] [message] at v.awd.a.<init>(:381)
[2021/04/15 10:46:52] [message] at v.awd.aw.<init>(:1583)
[2021/04/15 10:46:52] [message] at v.awd.aw.a(:1552)
[2021/04/15 10:46:52] [message] at v.avd.acb.b(:9121)
[2021/04/15 10:46:52] [message] at v.avd.acb.y(:9101)
[2021/04/15 10:46:52] [message] at v.avd.os.b(:2753)
[2021/04/15 10:46:52] [message] at v.avd.aan.a(:6840)
[2021/04/15 10:46:52] [message] at v.dmx.fp.actionPerformed(:8676)
[2021/04/15 10:46:52] [message] at org.pushingpixels.flamingo.api.common.AbstractCommandButton.fireActionPerformed(AbstractCommandButton.java:616)
[2021/04/15 10:46:52] [message] at org.pushingpixels.flamingo.api.common.AbstractCommandButton$ActionHandler.actionPerformed(AbstractCommandButton.java:568)
[2021/04/15 10:46:52] [message] at java.desktop/javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:405)
[2021/04/15 10:46:52] [message] at org.pushingpixels.flamingo.api.common.model.ActionRepeatableButtonModel.setPressed(ActionRepeatableButtonModel.java:123)
[2021/04/15 10:46:52] [message] at org.pushingpixels.flamingo.internal.ui.common.BasicCommandButtonListener.mouseReleased(BasicCommandButtonListener.java:147)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.AWTEventMulticaster.mouseReleased(AWTEventMulticaster.java:297)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Component.processMouseEvent(Component.java:6632)
[2021/04/15 10:46:52] [message] at java.desktop/javax.swing.JComponent.processMouseEvent(JComponent.java:3342)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Component.processEvent(Component.java:6397)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Container.processEvent(Container.java:2263)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Component.dispatchEventImpl(Component.java:5008)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Container.dispatchEventImpl(Container.java:2321)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Component.dispatchEvent(Component.java:4840)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4918)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Container.java:4547)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Container.java:4488)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Container.dispatchEventImpl(Container.java:2307)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Window.dispatchEventImpl(Window.java:2772)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.Component.dispatchEvent(Component.java:4840)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventQueue.dispatchEventImpl(EventQueue.java:772)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:721)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:715)
[2021/04/15 10:46:52] [message] at java.base/java.security.AccessController.doPrivileged(Native Method)
[2021/04/15 10:46:52] [message] at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:85)
[2021/04/15 10:46:52] [message] at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:95)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventQueue$5.run(EventQueue.java:745)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventQueue$5.run(EventQueue.java:743)
[2021/04/15 10:46:52] [message] at java.base/java.security.AccessController.doPrivileged(Native Method)
[2021/04/15 10:46:52] [message] at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:85)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventQueue.dispatchEvent(EventQueue.java:742)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:203)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:124)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:113)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:109)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
[2021/04/15 10:46:52] [message] at java.desktop/java.awt.EventDispatchThread.run(EventDispatchThread.java:90)
[2021/04/15 10:46:53] [warning] java.lang.IllegalArgumentException: illegal component position
	at java.desktop/java.awt.Container.addImpl(Container.java:1120)
	at java.desktop/java.awt.Container.add(Container.java:489)
	at v.awd.bt.a(:693)
	at v.awd.bt.a(:343)
	at v.awd.cg.a(:607)
	at v.awd.cg.a(:602)
	at v.bwc.ag.run(:25)
	at java.desktop/java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:313)
	at java.desktop/java.awt.EventQueue.dispatchEventImpl(EventQueue.java:770)
	at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:721)
	at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:715)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:85)
	at java.desktop/java.awt.EventQueue.dispatchEvent(EventQueue.java:740)
	at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:203)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:124)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:113)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:109)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
	at java.desktop/java.awt.EventDispatchThread.run(EventDispatchThread.java:90)

I also tried to delete the whole VisualParadigm folder in the AppData/Roaming folder to run a fresh instance of VP but this action did not solve the problem too

Would you please tell me how to solve this issue ?
I’m using Visual Paradigm 16.1 Standard Edition on a Windows10 PC

Best Regards

Jick · April 19, 2021, 12:51am

Hi Mamad,

Thank you for your inquiry. Could you send me your log file for checking? You can export log file from the About window (Help > About). I am going to send you a file upload link via private message…

Best regards,
Jick Yeung

Jick · April 21, 2021, 4:05am

Hi Mamad,

Our engineers try to log more information to the log file to aid in diagnosis. Could you update to the latest patch build, re-perform the action, and then send me the log file (zip)? Thank you in advance.

The article below shows you how to perform updating:

Best regards,
Jick Yeung

Mamad · April 25, 2021, 8:15am

Hi Jick
i sent the new log file (zip) to your private message
Please check it
Thank you so much for the support
Best regards

Jick · April 26, 2021, 3:50am

Hi Mamad,

Thank you for your message. According to the log file, it looks like you are not running the patch build. Could you update again, and make sure the Update to latest patch button is clicked?

Best regards,
Jick Yeung

Mamad · May 10, 2021, 4:08am

Hi Jick
Updating to the latest patch solved my problem
Thanks for your help

Jick · May 10, 2021, 5:29am

Hi Mamad,

You are welcome. Feel free to let us know if you have other needs.

Best regards,
Jick Yeung

Problem at opening projects

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