Problem with diagram info shape on teamwork server


#1

I noticed the DIAGRAM INFO SHAPE doesn’t populate the diagram description variable when I view the diagram on Postmania from our local team server. It’s just blank.

The variable does populate within the VP client.


#2

Hi,

Thanks for your inquiry. We are currently investigating the issue.


#3

Hi ionicatoms,

I would like to let you know the diagram info shape not showing diagram description on PostMania problem had been fixed. Please download the server patch (v15 build 20180620bs) from the link below and follow the article to update your server.

Server patch
https://files.visual-paradigm.com/index.php/s/gIwC47j8uehTB6r

Update instruction (starting from step 2)

Please note that after update the server you will need to make a small modification on the affected diagram(s) and commit the change to server in order to trigger the server update the diagram images on PostMania.

Feel free to contact me for any questions and wish you have a good day!

Best regards,
Rain Wong