Problems resizing shapes by grabbing the edges or corners

I have problems manually resizing shapes in a diagram. I have seen this for quite a while now over several VP versions. When I select a shape, the “handles” appear but when I go to grab one of them to resize the shape, you can see the pointer briefly flash into and out of the resizing icon. It never actually lets me grab the handle. Sometimes even though the pointer isn’t in the “resize” mode, it does let me drag the side to resize it but it’s kind of random if I’m able to do that. It’s almost like the target zone recognized by the mouse pointer is less than resolution of the pointer relative to the display.

I haven’t experimented with it, but I’m slightly suspicious about my display resolution since I bump that up because my old eyes can’t deal with tiny text.

Random context:

  • Running on Mac silicon
  • I have a screen video demonstrating the problem but don’t see a way to upload a video
  • I am using a trackpad rather than an actual mouse
  • VP 17.3 (Build 20250906)

Thank you for your message. Our team tried to repeat the problem you experiencing but without success. Would you please use QuickTime player to create a screen recording of the problem and send us for diagnosis? You can send the video to support-team@visual-paradigm.com in case you don’t want to post it forum. Thanks and look forward to hearing from you.