Hi,
I’m testing the VP Professional trial version. I downloaded the report writer engine and try to follow the instruction to create custom reports. I click on Report->New and select a template and click ok. However, nothing happens after that. The editor panel doesn’t display anything.
Does anyone know why?
Thanks.
Jick
November 1, 2006, 5:18pm
2
Hi climbingrose,
Could you let me know your user account name? Thank you!
Best regards,
Jick
Hi Jick,
My user account is Michael Roberson. So it’s the space that causes the problem?
Jick
November 2, 2006, 9:43am
4
Hi climbingrose,
You are right. Report Writer can only work under user account without spaces in its name. I am very sorry about this…
Best regards,
Jick
Jairaj
March 23, 2007, 8:23pm
5
Hi,
I’m getting the same error - no spaces in my name. Anything else that would cause this?
Thanks,
J
Jick
March 24, 2007, 8:37am
6
Hello Jairaj,
May I know your user account name.
Best regards,
Jick
Jairaj
March 26, 2007, 9:38pm
7
Hi Jick,
Its “Jairaj” without any spaces. I assume its the user name as seen in the license key manager.
Regards,
Jairaj
Jick
March 27, 2007, 8:25am
8
hello Jairaj,
Sorry for my bad expression. I mean the user account name you used to log into the Windows. I suppose you can read it from the Start menu.
Best regards,
Jick user-name.png
Jairaj
March 27, 2007, 3:12pm
9
Hi Jick,
Its “Jairaj Chetty” - I guess the space is the problem then.
Regards,
Jairaj
Jairaj
March 27, 2007, 3:50pm
10
Hi Jick,
I’ve changed my user name (removed spaces) but Report writer still behaves the same. I’m going to re-install it and see if it fixes the problem.
Thanks,
Jairaj
Jairaj
March 27, 2007, 5:15pm
11
Hi Jick,
Re-installing (ran uninstaller, deleted install directory, installed again) didn’t fix the problem.
Any ideas?
thanks,
Jairaj
Jick
March 27, 2007, 5:48pm
12
hi Jairaj,
Thank you for your post. Could you try creating a new user account and work under that account? Sorry for causing you any inconveniences.
Best regards,
Jick
Jairaj
March 28, 2007, 5:16pm
13
Hi Jick,
I’ve done that and it works now.
Regards,
Jairaj
Jick
March 29, 2007, 9:40am
14
Hello Jairaj,
Thanks for trying that, and I am glad to know that it is now working.
Best regards,
Jick