I installed community edition and activated it. But all I see is a blank window with nothing on in - no menu, no icons, no side bars, nothing, just plain gray background window. What am I doing wrong? (MacPro M3)
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Thank you for your inquiry and I’m sorry about the problem you experienced. Would you please send me your log file to have a look? You can find it under ~/Library/Application Support/VisualParadigm. You can send your log files to support-team@visual-paradigm.com for diagnosis. Thanks and look forward to hearing from you.
- The Library folder under user home is a hidden folder.
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The following article can help to solve the problem you experiencing.
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