Unable to open VP from google Drive

Bug Reports
1

accounts.google.com refused to connect.

Refused to display ‘https://accounts.google.com/o/oauth2/v2/auth?client_id=325823764747-9ugjiksrevkfheqvu6urirf12v9919uo.apps.googleusercontent.com&redirect_uri=https%3A%2F%2Fdiagrams.visual-paradigm.com%2Fgoogle&response_type=code&include_granted_scopes=true&scope=https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fdrive.file%20https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fdrive.install%20https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fdrive.readonly%20https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.profile&state=appIndex%3D0’ in a frame because it set ‘X-Frame-Options’ to ‘sameorigin’.

2

Hi Jeyson,

We cannot reproduce the problem you encountered, but we just found and fixed some issues related to google drive. Could you please try it again? If the problem persists, could you please provide more details such as the steps to reproduce the problem from scratch (better start from incognito mode).

3

Hi Jeyson,

Sorry about the problem you encountered. We found the problem persists and we’re currently investigating, we’ll keep you informed of the progress.

4

Hi Jeyson,

We have a workaround before the problem fixed. Please logout your google account, then open from google again, it’ll prompt you login google account and you should able to choose your diagram from google drive.

5

Hi Jeyson,

The problem was fixed.

6

Hi.

I’m trying to open my file but the problem is not fixed yet

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7

Hi Jeyson,

Can you check your google permission (https://myaccount.google.com/permissions), is Visual Paradigm Online in the list of Third-party apps with account access? Please remove access if it exists.

Then, logout your google account and try again, it should show a Authorize button.

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