Visual Paradig do not launch

Bug Reports
1

Hello, i am using Visual Paradigm 15.2 in windows 10 and it´s was working fine. But now when i execute VP it does not show any user interface. I checked in the Task Manager and there is a Visual Paradigm.exe process runing. I looked for the vp.log:
[2019/12/21 15:32:21] [message] [Sat Dec 21 15:32:21 CST 2019]: Start Visual Paradigm Enterprise [VP CE]: 15.2 (20190501)
[2019/12/21 15:32:21] [message] Operating system: Windows 10 10.0 running on amd64
[2019/12/21 15:32:21] [message] Java VM: 9.0.1 Java HotSpot™ 64-Bit Server VM, vendor 9.0.1+11 Oracle Corporation
[2019/12/21 15:32:21] [message] User: ADRIÁN GONZALEZ, language: es
[2019/12/21 15:32:21] [message] Installation ID: f3f90bed805d2f697bcf497926411778
[2019/12/21 15:32:21] [message] Memory: current=256M, max=1024M
[2019/12/21 15:32:21] [message] Exception in thread “Thread-0”
[2019/12/21 15:32:21] [message] java.lang.IndexOutOfBoundsException
[2019/12/21 15:32:21] [message] at java.base/java.io.ByteArrayOutputStream.write(Unknown Source)
[2019/12/21 15:32:21] [message] at v.cfa.j.read(:83)
[2019/12/21 15:32:21] [message] at java.base/java.io.DataInputStream.readFully(Unknown Source)
[2019/12/21 15:32:21] [message] at java.base/java.io.DataInputStream.readUTF(Unknown Source)
[2019/12/21 15:32:21] [message] at java.base/java.io.DataInputStream.readUTF(Unknown Source)
[2019/12/21 15:32:21] [message] at v.cfa.h.m(:108)
[2019/12/21 15:32:21] [message] at v.cfa.h.(:62)
[2019/12/21 15:32:21] [message] at v.aux.fi.(:38)
[2019/12/21 15:32:21] [message] at v.avt.dy.a(:269)
[2019/12/21 15:32:21] [message] at v.avt.dy.a(:61)
[2019/12/21 15:32:21] [message] at v.avt.dz.run(:168)
[2019/12/21 15:32:21] [message] at java.base/java.lang.Thread.run(Unknown Source)

Best Regards

2

Hi Adrian,

We found one of the file corrupted, we’ll provide a patch to fix this problem. We’ll notify you when it is ready.

3

I would like to let you know the application fail to launch problem has been fixed. Please update the software to latest patch build (20191260ad or later) to get the problem fixed. Details about update to latest patch can be found at

  • Please make sure you have pressed the “Update to latest patch” button on the left hand side of the dialog right after launching the update program

Feel free to contact me if you require any further information.