Visual Paradigm CE 16_2 20210101_Win64 Not Launch

Bug Reports
1

The application doesn’t launch. By every try to open the application I’m getting these logs in
C:\Users\Username\AppData\Roaming\VisualParadigm\vp.log:
"
[2021/01/14 18:37:42] [message] [Thu Jan 14 18:37:42 IRST 2021]: Start Visual Paradigm Community Edition [VP CE]: 16.2 (20210101)

[2021/01/14 18:37:42] [message] Operating system: Windows 10 10.0 running on amd64

[2021/01/14 18:37:42] [message] Java VM: 11.0.7 OpenJDK 64-Bit Client VM, vendor 11.0.7+10 AdoptOpenJDK

[2021/01/14 18:37:42] [message] User: SReza S, language: en

[2021/01/14 18:37:42] [message] Installation ID: c7cc9856609ae9efa24218d465d93480

[2021/01/14 18:37:42] [message] Memory: current=247M, max=989M

[2021/01/14 18:37:42] [message] java.lang.NoClassDefFoundError: Could not initialize class javax.swing.UIManager

[2021/01/14 18:37:42] [message] at v.bxu.ci.c(:108)

[2021/01/14 18:37:42] [message] at v.awa.b.(:21)

[2021/01/14 18:37:42] [message] at v.awa.eb.a(:139)

[2021/01/14 18:37:42] [message] at v.avd.f.c(:233)

[2021/01/14 18:37:42] [message] at v.avd.f.b(:225)

[2021/01/14 18:37:42] [message] at RV.main(:48)

[2021/01/14 18:37:42] [message] at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

[2021/01/14 18:37:42] [message] at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

[2021/01/14 18:37:42] [message] at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

[2021/01/14 18:37:42] [message] at java.base/java.lang.reflect.Method.invoke(Method.java:566)

[2021/01/14 18:37:42] [message] at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:84)

[2021/01/14 18:37:42] [message] at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)

[2021/01/14 18:37:42] [message] at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)
"

I reinstalled and updated the application already but all haven’t worked

2

Hi Srezas,

Thank you for your post. I have forwarded your case to our engineers to study. When there is any news, I will let you know.

Best regards,
Jick Yeung

3

Hi Srezas,

The problem is associated with your display card driver. Please update the display card driver and try again. Besides, you can try to run Visual Paradigm by running 16.2\Visual Paradigm 16.2\Application\scripts\VisualParadigm.bat

Best regards,
Jick Yeung

4

Yes, it works with VisualParadigm.bat
My graphic driver is NVIDIA GTX 960M and I have the latest version(v. 461.09)
but I think I could run the visual paradigm when I haven’t installed the graphic driver yet!!