VP for UML 6.4 doesn't start under Snow Leopard

General Questions/Discussions
1

Hi,

I upgraded to Snow Leopard yesterday, and since that I cannot start VP for UML version 6.4 sp2_20090411. I tried to update using VP Updater (I saw a thread here in this forum about the same problems with DBVA), but no updates are available. All I see when starting VP for UML is the start screen (see attached image).

Any help very much appreciated, thanks in advance!
Günther

Bildschirmfoto 2009-09-01 um 10.21.13.png

2

Hi Günther,

Thanks for your post. You need to use latest build of VP-UML (i.e. VP-UML 7.0 SP1 sp1_20090829) in order to work on Snow Leopard. If you are not clear whether you are entitled upgrade to VP-UML 7.0, please contact our support team at the following link:

http://www.visual-paradigm.com/support/salesupport.jsp

Best regards,
Lilian Wong

3

Thanks for the reply. This is, as you might guess, not a proper solution. We are running lots of 6.4 licenses here on windows, linux and mac, and an upgrade is not possible during our project.

Is there the slightest hope that a fix will be provided for 6.4?

4

Hi Günther,

Thanks for replying. I don’t think there is any vendor can guarantee their software can run for all future operating system - that’s what the software maintenance for.

Would you mind to send your license to lilian@visual-paradigm.com so I can check your license status? Thanks in advance!

Best regards,
Lilian Wong

5

Hi,

i’s not a problem of licenses here, it’s a problem that our projects brake if we upgrade to 7.0. We’ve done a lot of tests and for us, 7.0 is a no-go until we feel real big pressure to upgrade. We have a tool chain in place that uses XMI exports of VPP models, and we would have to adapt a lot of things. It seems strange that a product’s lifecycle ends when a new version is released, “software maintenance” usually encloses a longer period of time than a year or so.

PS: the license key is on its way.

br,
Günther

6

Hi,
I’m evaluating the latest build of UML and it doesnt generate reports in Snow Leopard. The button just turns blue and nothing happens.

Sven

7

Hi Güntherm,

Thanks for sending me your license key to my email address, I just sent you a private message about upgrade to VP-UML 7.0 - please have a check.

We understand each company has their own policy and development cycle, but we can only keep enhancing our product to catch up the new version IDE or operating system.
And when we release a new version, the version will contains all the features and enhancements in older versions, so we will keep our steps forward - support the new version but not the old version. Hope you understand this.

Best regards,
Lilian Wong

8

Hi Sven,

Thanks for your message. Would you mind to send me a screenshot of the problem? Thanks in advance!

Best regards,
Lilian Wong

9

If you install 32 bit jdk 1.5 and set to be your default jvm using the apple java preferences tool older versions of VP will work under snow leopard.

10

I got VP UML 6.4 working on Mac OS X Snow Leopard by installing Java 1.5.0 using the instructions I found at:
http://discussions.apple.com/thread.jspa?messageID=10322267&tstart=0
– and –
http://wiki.oneswarm.org/index.php/OS_X_10.6_Snow_Leopard

If you prefer not to change your default JVM in the Java Preferences, you can change the JVMVersion property in the Info.plist file within the launcher/run_vpuml.app package.

I’m very dissatisfied with how VP supports their products. Leaving their customers with a dead product, that they PAID FOR, is unacceptable. 6.4 is a very recent version and all anybody is asking is forward capability with Snow Leopard. Telling customers they must PAY AGAIN so they can continue to use a product they already purchased is BS. You can bet I won’t recommend VP UML to my clients or employers for just that reason. They’ll leave you high and dry with their hand out waiting for more money.

11

I got VP UML 6.4 to work on Mac OS X Snow Leopard by installing the 1.5.0 JDK using the instructions I found at:
http://discussions.apple.com/thread.jspa?messageID=10322267&tstart=0
– and –
http://wiki.oneswarm.org/index.php/OS_X_10.6_Snow_Leopard

If you don’t want to change you default Java VM using the Java Preferences, you can change the Info.plist inside the launcher/run_vpuml.app to use Java 1.5. This is what I did and it works fine.

I must say I’m not satisfied with the answer from VP that leaves many of their customers unable to use the product they paid for using the unacceptable excuse of “We can’t keep the last version running but you can PAY AGAIN to our latest version”. How about a free upgrade to 7.1? I like VP UML but I wouldn’t recommend to my clients or employers because they’ll leave you with a dead product and the only way to get going again is to pay again. I already paid. Forward compatibility isn’t much to ask.

12

Thank our posting the link about installing JDK 1.5 on Snow Leopard

I am sorry about your dissatisfaction about our “Forward compatibility” issue. I would like to share our problem below.

We have made a lot of efforts to make it integrate better with Mac OSX and those efforts were made on Java Runtime Environment (JRE) 1.5 (at that time Mac OSX don’t have JRE 1.6). Unfortunately Snow Leopard changed to bundle JRE 1.6 and the JRE 1.6 API have changed a lot. We did the enhancement again on 7.0 SP1. The changes are in quite a large scale and involve some third party libraries. It is very hard to apply the same set of changes to version 6.4. You know making different versions of libraries working together is not an easy task and MacOSX don’t allow software vendors to bundle their own JRE. I hope that you can understand.

We have made a wrong statement, “I don’t think there is any vendor can guarantee their software can run for all future operating system”. We should try our best to guarantee our tool can run on any platform that we have stated.

To resolve the start up issue of VP-UML 6.4 against Snow Leopard, we will take the actions below:

  1. Develop a web page to teach user how to install JRE 1.5 on Snow Leopard to run our tool
  2. Spend 1 week or more to try to make VP-UML 6.4 run on Mac OSX Snow Leopard without any configuration.

Finally, we are sorry for making these troubles to you all, and thank you so much for giving us comment. We will try our best to fix the issue.

13

Hi all,

The following page guides you through the steps in fixing the VP-UML 6.4 startup problem in Show Leopard.
http://www.visual-paradigm.com/product/vpuml/tutorials/solve_6_4_startup_problem_under_snow_leopard.jsp

Hope this helps.

Best regards,
Jick

14

Dear all,
Sorry again making such hard feeling to our users. Finally, we made VP-UML 6.4, BP-VA 2.4, Agilian 1.4 and DB-VA 4.4 can run in Mac OSX Snow without any special configuration. Please download the installer in following URL
VP-UML, Agilian, DB-VA installer:
http://www.visual-paradigm.com/downloads/vpsuite3.4/VP_Suite_MacOSX.dmg
No install
http://www.visual-paradigm.com/downloads/vpsuite3.4/VP_Suite_MacOSX_NoInstall.tgz

BP-VA installer:
http://www.visual-paradigm.com/downloads/bpva2.4/Business_Process_Visual_ARCHITECT_MacOSX.dmg
No install
http://www.visual-paradigm.com/downloads/bpva2.4/Business_Process_Visual_ARCHITECT_MacOSX_NoInstall.tgz

Best regards,
Angus Chan