VP problem installation


#1

I’m trying to install Visual Paradigm 15.0 and after the install4j Wizzard is prepared, an error occurs:

java.lang.ClassCastException; com.install4j.runtime.beans.action.misc.LoadResponseFileAction cannot cst to com.install4j.api.screens.Screen

I’ve tried also to install the freeinstall but when i click to exe application noyhing launching.

thx

the log file is:

Exception:

java.lang.ClassCastException: com.install4j.runtime.beans.actions.misc.LoadResponseFileAction cannot be cast to com.install4j.api.screens.Screen
at com.install4j.runtime.installer.config.ScreenBeanConfig.setBean(ScreenBeanConfig.java:88)
at com.install4j.runtime.installer.config.AbstractBeanConfig.finishBatch(AbstractBeanConfig.java:58)
at com.install4j.runtime.installer.ContextImpl.registerScreens(ContextImpl.java:694)
at com.install4j.runtime.installer.controller.Controller.start(Controller.java:75)
at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:58)
at com.install4j.runtime.installer.Installer.main(Installer.java:45)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:81)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:94)
at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:25)

System properties:

sun.desktop=windows
awt.toolkit=sun.awt.windows.WToolkit
java.specification.version=9
file.encoding.pkg=sun.io
sun.cpu.isalist=amd64
sun.jnu.encoding=Cp1252
java.class.path=C:\Users\HP8470~1\AppData\Local\Temp\e4j315.tmp_dir1536577643\i4jruntime.jar;C:\Users\HP8470~1\AppData\Local\Temp\e4j315.tmp_dir1536577643\user.jar
sun.awt.enableExtraMouseButtons=true
java.vm.vendor=Oracle Corporation
sun.arch.data.model=64
install4j.exeDir=C:\Users\HP 8470P\Desktop
user.variant=
java.vendor.url=http://java.oracle.com/
install4j.systemLanguage=fr
user.timezone=Africa/Casablanca
os.name=Windows 7
java.vm.specification.version=9
user.country=FR
sun.boot.library.path=c:\users\hp8470~1\appdata\local\temp\e4j315.tmp_dir1536577643\jre\bin
sun.java.command=C:\Users\HP 8470P\Desktop\Visual_Paradigm_CE_15_1_20180807_Win64.exe
jdk.debug=release
sun.cpu.endian=little
user.home=C:\Users\HP 8470P
exe4j.unextractedPosition=81729131
user.language=fr
java.specification.vendor=Oracle Corporation
java.home=c:\users\hp8470~1\appdata\local\temp\e4j315.tmp_dir1536577643\jre
file.separator=
java.vm.compressedOopsMode=32-bit
line.separator=

java.specification.name=Java Platform API Specification
java.vm.specification.vendor=Oracle Corporation
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
exe4j.moduleName=C:\Users\HP 8470P\Desktop\Visual_Paradigm_CE_15_1_20180807_Win64.exe
exe4j.tempDir=C:\Users\HP8470~1\AppData\Local\Temp\e4j315.tmp_dir1536577643
user.script=
exe4j.consoleCodepage=cp0
sun.management.compiler=HotSpot 64-Bit Tiered Compilers
exe4j.isInstall4j=true
java.runtime.version=9.0.1+11
javax.xml.parsers.SAXParserFactory=com.sun.org.apache.xerces.internal.jaxp.SAXParserFactoryImpl
user.name=HP 8470P
path.separator=;
os.version=6.1
java.runtime.name=Java™ SE Runtime Environment
sun.java2d.noddraw=true
file.encoding=Cp1252
java.vm.name=Java HotSpot™ 64-Bit Server VM
exe4j.semaphoreName=Local\c:_users_hp_8470p_desktop_visual_paradigm_ce_15_1_20180807_win64.exe
install4j.appDir=C:\Users\HP 8470P\AppData\Local\Temp
java.vendor.url.bug=http://bugreport.java.com/bugreport/
java.io.tmpdir=C:\Users\HP8470~1\AppData\Local\Temp
java.version=9.0.1
user.dir=C:\Users\HP8470~1\AppData\Local\Temp\e4j315.tmp_dir1536577643
os.arch=amd64
java.vm.specification.name=Java Virtual Machine Specification
java.awt.printerjob=sun.awt.windows.WPrinterJob
sun.os.patch.level=Service Pack 1
java.library.path=C:\Users\HP8470~1\AppData\Local\Temp\e4j315.tmp_dir1536577643\user;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Program Files\IBM Informix Software Bundle\bin;C:\ProgramData\Oracle\Java\javapath;c:\Program Files (x86)\Intel\iCLS Client;c:\Program Files\Intel\iCLS Client;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files\Intel\Intel® Management Engine Components\DAL;C:\Program Files\Intel\Intel® Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT;C:\Program Files\IDM Computer Solutions\UltraEdit;C:\SeleniumGecko;C:\Program Files\nodejs;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit;C:\Program Files\Git\cmd;C:\Program Files\Java\jdk1.8.0_181\bin;H:\apache-maven-3.5.0\bin;C:\Users\HP 8470P\AppData\Roaming\npm;C:\Program Files\Microsoft VS Code\bin;c:\users\hp8470~1\appdata\local\temp\e4j315.tmp_dir1536577643\jre\bin
java.vm.info=mixed mode
java.vendor=Oracle Corporation
java.vm.version=9.0.1+11
sun.io.unicode.encoding=UnicodeLittle
java.class.version=53.0
exe4j.launchName=C:\Users\HP 8470P\Desktop\Visual_Paradigm_CE_15_1_20180807_Win64.exe


Error during the instalation
#2

Sorry for late reply (and we missed the post: Error during the instalation)

But sorry, we have no idea on this error.
Can you try to run the Application/scripts/VisualParadigm.bat from the InstallFree?

The problem seems comes from our installer library; Using InstallFree + .bat, can run VP without the installer library. Hope it can run VP on your PC first.
We are still trying to find out the problem and solution of this error.


#3

when i click Application/scripts/VisualParadigm.bat the command line shows and disappear quickely and nothing then


#4

Thanks for your help.

Can you attach the vp.log?
The vp.log should be located here:
%userprofile%\AppData\Roaming\VisualParadigm or %userprofile%\AppData\Local\VisualParadigm
The log was recorded while you run the VisualParadigm.bat. It may show some hints to us for solving this problem. Thanks.

If you mind to attach the file in forum (it is public to all people), you may submit a ticket to us via:
https://www.visual-paradigm.com/support/